There are newer employer reviews for American Cancer Society

Helpful (3)

Big non-profit with lots of internal barriers to progress.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director in Atlanta, GA
Current Employee - Director in Atlanta, GA

I have been working at American Cancer Society full-time (more than 5 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

The size and reach of the American Cancer Society is it's greatest asset. It has a grass roots army of dedicated volunteers who are uber passionate about the mission and believe in the organization and community managers who can drive that mission. Compensation at the National level is good but at the divisional level not as good.

Cons

It is an organization that is hindered by internal politics and jockeying for power. It over uses consultancy resources and spend too much on those resources rather than leveraging the intelligence of their own employees with years of experience. Though it claims to be customer centric its antiquated CRM system is a hindrance to improving it's relationship with customers.

Advice to Management

Value your employees. There are so many at ACS that have years of experience that is being lost in the drive toward transformative change. Strive to create a culture of inclusiveness instead of driving for constant growing revenue and ignoring the needs of our customers to feel part of the worldwide movement to end Cancer.

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  1. Helpful (2)

    Unfulfilling and lacking in growth and development opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Altruistic feeling of doing good.

    Cons

    Senior management making poor, uninformed decisions, but think they are well-informed.

    Advice to Management

    You are being led astray by your trusted advisors.

  2. Cancer information specialist at bottom of totem pole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cancer Information Specialist in Austin, TX
    Current Employee - Cancer Information Specialist in Austin, TX

    I have been working at American Cancer Society full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No extra work to take home.

    Cons

    Not enough pay and constant change to what we have to say/do on the phones. Very hard to advance. Its hard to market yourself to other branches of the company because management does not know what you do.

There are newer employer reviews for American Cancer Society

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