There are newer employer reviews for American Cruise Lines
There are newer employer reviews for American Cruise Lines

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Helpful (1)

Horrible Job,

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Management
Former Employee - Management

I worked at American Cruise Lines full-time (Less than a year)

Doesn't Recommend
Positive Outlook
Disapproves of CEO
Doesn't Recommend
Positive Outlook
Disapproves of CEO

Pros

- Some co workers are good to be around while they new to the company - Most of the passengers were great

Cons

-Living conditions are atrocious with no privacy at all, and the mattresses that you have to sleep on are never changed or cleaned and are used by many, many employees. -The working conditions and hours are brutal -They will fire you on a whim, you are not an important part of this company, I fired a lot of people on behalf of the home office and then was unceremoniously fired myself -The company has one owner who is out of touch with his passengers and everybody is afraid to tell him the truth -There is no HR department, just one person who everybody needs permission from to do their jobs - The company has a culture of rewarding those who report the wrongdoings of others, whether or not it can be substantiated, it keeps everybody leery of everyone else. I would to post pictures on this website of the living conditions, it cant be done

Advice to Management

Stop with the lead by intimidation leadership style

American Cruise Lines Response

Apr 14, 2015 – Director of Marketing

Thank you for submitting your comments. We value the feedback of both current and former employees and use this information to make the necessary adjustments that will continue our success and ... More

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  1. Love/Hate experience with the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Steward in Guilford, CT
    Former Employee - Steward in Guilford, CT

    I worked at American Cruise Lines full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -While working with ACL you get to meet incredible people! Your coworkers/managers become your family while you're away. -I loved working with the passengers and attending to their every need.

    Cons

    -They tell you that you get to explore all of these places, which is true and all but with working 14-16 hours a day, 7 days a week with only a 2 hour break each day and an 11:00 curfew, you're too exhausted to do anything. - You can be fired just for the mere fact that the manager does not like you. - Some of the managers treat you like crap and don't care anything about you. - Crew Meal is horrible! - There are managers who gossip with the stewards/deckhands about the company.

    Advice to Management

    - Start treating your Stewards/Deckhands like adults! - Show more respect - Listen to both sides to a story before letting someone go!

    American Cruise Lines Response

    Apr 14, 2015 – Director of Marketing

    We appreciate your taking the time to submit your review. We understand that working on a cruise ship is not an easy job. We make it very clear in posted job descriptions and interviews about the ... More


  2. Helpful (1)

    HORRIBLE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Steward in Providence, RI
    Former Employee - Steward in Providence, RI

    I worked at American Cruise Lines full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros to this company. None lol it's ridiculous how are they still in business

    Cons

    THIS COMPANY IS A SCAM. They lure you in with promises of a great time, traveling.. blah blah - complete horseshit. Do not work for this company unless you are into slave labor, unprofessional people, humiliation, and basically NO MONEY

    Advice to Management

    A little more professionalism would be nice.

    American Cruise Lines Response

    Apr 14, 2015 – Director of Marketing

    Thank you for taking the time to submit your comments. We regret you did not enjoy your experience with American Cruise Lines but find it hard to reply with the little information you provided. We ... More


There are newer employer reviews for American Cruise Lines
There are newer employer reviews for American Cruise Lines

See Most Recent

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