47 Employee Reviews (View Most Recent)

Sort: Rating Date

2 people found this helpful  

Mediocre Non-Profit Struggling to Keep Up

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director
Current Employee - Director

I have been working at American Diabetes Association full-time for more than 3 years

Pros

I work on the mission delivery side, and really do feel like we are trying to contribute to make society healthier. I work in a field office, and my office schedule is fairly flexible. The organization seems to be trying to recruit the right people at the top to implement better programs for the community. The fundraisers have very good tools and resources. Great health insurance and decent benefits overall. Decent pay.

Cons

Mission delivery programs need to be updated more often. Information is outdated, change is slow. Poor resources for mission delivery programs compared to fundraisers. Everything from website support to basic flyers are all but non-existent for mission delivery programs, but there are plenty of customizable templates for fundraisers. This organization seems to value money-making fundraisers more than mission delivery programs, and the difference between the two sides is astounding. Poor training opportunities, and poor leadership. Local leadership and office are catty and passive-aggressive. Extremely volatile work environment. Ridiculous work-life balance, with far too many nights and weekends worked with no comp time given. Horrible staff retention and high turnover - for good reason.

Advice to ManagementAdvice

Reward those who are meeting and exceeding their goals. Offer new and updated information and promotional templates for community programs. You'd be shocked how much respect the organization would gain in local communities if mission delivery staff were given adequate training and resources. It would also be nice to be given comp time for the multiple nights and weekends that are worked. Also, consider revising the staffing structure. Current structure for the field of adding additional staff for mission delivery only in metro areas that fundraise well is misguided. Consider putting the fundraising positions in the metro areas, and distributing the mission delivery staff to the areas (even remote areas) with the highest rates of diabetes to have more of an impact. Only serving those areas that fundraise with mission delivery is a gross misuse of resources. Consider trying to offer more employee wellness benefits - we are not practicing what we preach, at least not in the field offices. Field office work is too self-sacrificial and not at all healthy.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for American Diabetes Association

  1.  

    Non-Profit struggles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Diabetes Association full-time for more than 3 years

    Pros

    Organization has many hardworking and dedicated employees and volunteers that care about the cause. Not much in personal growth, work-life balance ok to some degree (other organizations seem to be more flexible)...overall office culture is suffering, but good-hard working employees - make the office culture a bit better.

    Cons

    The organization leadership is sub-par having struggled to move forward for the past 5 years. No guidance or strategic vision. The benefits-- years without pay raises or retirement matching while CEO got bonuses. Just heard they recently had to cut about 90 people because of run away employee costs. Company values seem un-aligned. Mid-level managers and below have very different view than Senior management.

    Advice to ManagementAdvice

    Not sure management wants or would even take lower level employee advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great benefits but poor management and work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Southfield, MI
    Former Employee - Anonymous Employee in Southfield, MI

    I worked at American Diabetes Association full-time for more than a year

    Pros

    The ADA offers a great benefit package. Health insurance is a little pricey once you add on family members but by far one of the best policies you can get. Generous vacation time, sick time and personal days.

    Cons

    Salaries are low.

    There is also very poor work-life balance. Staff are expected to be flexible and work evenings, weekends and very long days, but there is no attempt to by field offices to provide the same flexibility to staff. Any other place I have worked always provided staff who were working until 8 or 9 p.m. the option of coming in a couple hours later than usual that day or coming in/leaving early another day that week. However, this was not the case at the ADA. In the week or two leading up to an event, there are several late nights. In addition to those late nights, event staff work at least one Saturday or Sunday for the event--but staff were only offered a flex day if they worked 15 hours or more.

    Also, the national office does not listen to the concerns of staff in the field offices. Several people in my office went to HR with very valid complaints about senior management and in the end the national office sided with management. It is a very disconcerting feeling and unfortunately leads to high turnover of qualified staff.

    The ADA is also very reactive when it comes to numbers, putting a lot of unnecessary pressure on event staff when it comes to donation dollars.

    Advice to ManagementAdvice

    Management needs to appreciate event staff and realize that they are asked to go above and beyond day after day. Saying thank you every now and then would be appreciated.

    Management at the national level also needs to listen to the concerns of field staff. If several people are reaching out to HR with complaints about their executive director, for example, chances are there really is an issue with him/her.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for American Diabetes Association.

Worked for American Diabetes Association? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.