American Eagle Outfitters
3.3 of 5 755 reviews
www.ae.com Pittsburgh, PA 5000+ Employees

755 Employee Reviews (View Most Recent)

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Amazing company with extremely high expectations.

Assistant Manager (Current Employee)

I have been working at American Eagle Outfitters full-time for more than 3 years

ProsAmerican Eagle really does believe in promoting from within, and will always look for a candidate from within the company first.
Amazing workplace culture, and generally competent management.
A wonderful discount, no actual requirement to wear the brand, and a general friendliness towards any body modification.

ConsCorporate management ranges from being extremely kind and more than willing to work with a store on its issues, to overbearing, condescending, and rude.
A certain unwillingness to fire problem employees/managers seems present in many stores.
The expectations on the management team are extremely high, and yet many weeks we are instructed to have 0 hours of overtime.

Advice to Senior ManagementEvery store is different, with a different customer base as well. What works in 4 stores may not work in a 5th, so be more open to management suggestions. Chances are that they know the customer base in the area better than you would.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Enormous emphasis on customer standards

Anonymous Employee (Former Employee)

I worked at American Eagle Outfitters


Pros: -Best customer service of any retailer -Employee benefits are stellar once… Cons: -Payrates are not competitive with other retailers on an associate or lead level -Promotions… Advice to Senior Management: -Give incentives for promotions and hard work that actually improve the quality of life -lessen… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Fashionably busy

Anonymous Employee (Former Employee)

I worked at American Eagle Outfitters part-time


Pros: Employee discounts as well as good hours Cons: Goal cards Hard getting credit cards Yes, I would recommend this company to a friend More

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