American Eagle Outfitters

  www.ae.com
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922 Employee Reviews (View Most Recent)

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Amazing company with extremely high expectations.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager
Current Employee - Assistant Manager

Pros

American Eagle really does believe in promoting from within, and will always look for a candidate from within the company first.
Amazing workplace culture, and generally competent management.
A wonderful discount, no actual requirement to wear the brand, and a general friendliness towards any body modification.

Cons

Corporate management ranges from being extremely kind and more than willing to work with a store on its issues, to overbearing, condescending, and rude.
A certain unwillingness to fire problem employees/managers seems present in many stores.
The expectations on the management team are extremely high, and yet many weeks we are instructed to have 0 hours of overtime.

Advice to ManagementAdvice

Every store is different, with a different customer base as well. What works in 4 stores may not work in a 5th, so be more open to management suggestions. Chances are that they know the customer base in the area better than you would.

Recommends
Positive Outlook
Approves of CEO

Other reviews for American Eagle Outfitters

  1.  

    Fashionably busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employee discounts as well as good hours

    Cons

    Goal cards
    Hard getting credit cards

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Worked there one day as a sales assoc...then quit

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    GREAT discount, working with some open-minded and fun people, cool environment

    Cons

    A lot of the other people I worked with were condescending and rude and not willing to help; they DO NOT TRAIN YOU AT ALL and expect you to know everything--you are given a headset on the first day. I went through a "training" for two hours with a couple other seasonal workers which was basically them telling you about their company policies and what to do in various emergencies. Nothing on how to work the computer or headset or anything. I don't know why a company would want their employees to be ill-informed

    Advice to ManagementAdvice

    TRAIN YOUR EMPLOYEES

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