American Eagle Outfitters

  www.ae.com
  www.ae.com
There are newer employer reviews for American Eagle Outfitters

 

Amazing company with extremely high expectations.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager
Current Employee - Assistant Manager

I have been working at American Eagle Outfitters full-time (more than 3 years)

Pros

American Eagle really does believe in promoting from within, and will always look for a candidate from within the company first.
Amazing workplace culture, and generally competent management.
A wonderful discount, no actual requirement to wear the brand, and a general friendliness towards any body modification.

Cons

Corporate management ranges from being extremely kind and more than willing to work with a store on its issues, to overbearing, condescending, and rude.
A certain unwillingness to fire problem employees/managers seems present in many stores.
The expectations on the management team are extremely high, and yet many weeks we are instructed to have 0 hours of overtime.

Advice to ManagementAdvice

Every store is different, with a different customer base as well. What works in 4 stores may not work in a 5th, so be more open to management suggestions. Chances are that they know the customer base in the area better than you would.

Recommends
Positive Outlook
Approves of CEO

1073 Other Employee Reviews for American Eagle Outfitters (View Most Recent)

Sort: Rating Date
  1.  

    Fashionably busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Employee discounts as well as good hours

    Cons

    Goal cards
    Hard getting credit cards

    Recommends
    Approves of CEO
  2.  

    Enormous emphasis on customer standards

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters

    Pros

    -Best customer service of any retailer
    -Employee benefits are stellar once you are eligible

    Cons

    -Payrates are not competitive with other retailers on an associate or lead level
    -Promotions are not based clearly on a process but most times on need and favoritism

    Advice to ManagementAdvice

    -Give incentives for promotions and hard work that actually improve the quality of life
    -lessen the large gap between the policies that are "claimed" and the policies that are "practiced"

There are newer employer reviews for American Eagle Outfitters

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