American Eagle Outfitters

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Enormous emphasis on customer standards

Anonymous Employee (Former Employee)

Pros-Best customer service of any retailer
-Employee benefits are stellar once you are eligible

Cons-Payrates are not competitive with other retailers on an associate or lead level
-Promotions are not based clearly on a process but most times on need and favoritism

Advice to Senior Management-Give incentives for promotions and hard work that actually improve the quality of life
-lessen the large gap between the policies that are "claimed" and the policies that are "practiced"

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fashionably busy

    Anonymous Employee (Former Employee)

    I worked at American Eagle Outfitters part-time


    Pros: Employee discounts as well as good hours Cons: Goal cards Hard getting credit cards Yes, I would recommend this company to a friend More

    1 person found this helpful  

    Worked there one day as a sales assoc...then quit

    Sales Associate (Former Employee)

    I worked at American Eagle Outfitters part-time for less than a year


    Pros: GREAT discount, working with some open-minded and fun people, cool… Cons: A lot of the other people I worked with were condescending and rude and not willing to help; they DO NOT TRAIN YOU AT ALL… Advice to Senior Management: TRAIN YOUR EMPLOYEES More
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