There are newer employer reviews for American Eagle Outfitters

1 person found this helpful

I love my job... But nothing is ever going to be perfect.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Store Manager in Monroe, MI
Current Employee - Assistant Store Manager in Monroe, MI

I have been working at American Eagle Outfitters full-time (more than a year)

Pros

Great staff and great customer values. American Eagle's customer first policy makes working for the company so much fun and very easy to do. There are programs in place to help anyone get to the next level associates and management alike. Communication between district and regional managers to stores is great.

Cons

Scheduling seems to be an issue with alot of stores. Communication between store management and store associates is terrible. Even though our store is trying to combat that it's taking time that the company doesn't give us. It's very hard to work on development and growing your associates when you have to be focused on sales and credit all the time. But both are company standards.

Advice to ManagementAdvice

Focus on growing lower management and associates. It will only help in the long run. Better communication between everyone on all levels.

Recommends
Neutral Outlook
Approves of CEO
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  1. 3 people found this helpful

    "Live your life" motto means REALLY living and existing for the company only - no worklife balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at American Eagle Outfitters full-time (more than 3 years)

    Pros

    Team members are great as is the store management. Customers enjoy the clothes and discount is really good.

    Cons

    Absolutely NO worklife balance. Hours change and get cut randomly. District and Regional management is often harsh to employees and are unable or unwilling to help when busy. Life ends for all managers when expecting Corporate visitors in order to make the Regional Management who live there look good.

    Advice to ManagementAdvice

    Most people come to work for AEO because they love the brand, but the Upper Management needs to understand that yelling and abusive behavior is not a motivational tool. It negatively impacts store morale. The Region does not seem to reflect the positive work environment envisioned by the new CEO.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. Fun and competitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Columbia, SC
    Current Employee - Associate in Columbia, SC

    I have been working at American Eagle Outfitters part-time (more than 5 years)

    Pros

    Great atmosphere and goal oriented company.

    Cons

    More pressure than standard retail.

    Advice to ManagementAdvice

    Loosen the reigns a bit.

    Recommends
    Positive Outlook
    Disapproves of CEO
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