There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

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Satisfactory employee culture with good advancement opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Production Coordinator in New York, NY
Former Employee - Production Coordinator in New York, NY

I worked at American Eagle Outfitters full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Friendly and knowledgeable management. Your voice is heard.

Cons

Could improve the communication between divisions.

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  1. An excellent place to work if you do not plan on making a living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment is generally fun and friendly. The management and sales staff are pleasant, hard working people. There is a lot of dedication to the brand. Good performance is recognized.

    Cons

    The biggest push is to sell credit cards. This can be very difficult if a particular store has the policy of offering 15% off ONLY if the customer is approved for a credit card. It was also difficult to get a raise.

    Advice to Management

    Offer more incentive for customers to sign up for credit cards.

  2. Helpful (1)

    Treated like a slave, unappreciated, and scheduling is ridiculous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fargo, ND
    Former Employee - Sales Associate in Fargo, ND

    I worked at American Eagle Outfitters part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only pro for me is the 40% discount. And sometimes on select items we got 60% off. That was nice.

    Cons

    The most frustrating part was the scheduling. It came out on a weekly basis and you had to come in to pick it up, you couldn't call or you would get yelled at. New employees all the time because everyone is quitting after about 2 months, I was around for 7 months and they never register trained me and trained everyone else, and guess what? They quit. I had a performance on Black Friday so I told them I could work the morning and the response I got was, "Oh, we can't guarantee that. You might be scheduled for the night." WHY? I can't come, why do that? They did this to everyone. During slow times, no hours. I went a full month with no hours, but I always had to come in to pick up a scheduled that said unscheduled. Too many managers that needed their 40 hours. Sometimes I'd come in to work and they would tell me they didn't need me so I could leave. WASTE OF GAS. You couldn't even talk to your coworkers about anything without being yelled at over the earpiece thing. You have to watch videos before every shift and fill out a little worksheet like a child. Unreal.

    Advice to Management

    Join the 21st century and do scheduling online. Treat employees better. Get better managers for stores.

There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

See Most Recent

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