There are newer employer reviews for American Eagle Outfitters

2 people found this helpful

Prepare to give up your entire life and never be appreciated

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager in Pittsburgh, PA
Current Employee - Store Manager in Pittsburgh, PA

I have been working at American Eagle Outfitters full-time (more than 5 years)

Pros

Decent salary, casual work wear, great discount.

Cons

Long long hours, no overtime, field inexperience of upper management, poor communication between corporate departments (LP, merchandising, and operations)

Advice to ManagementAdvice

Do not leave your current job unless it's a significant salary jump. Do not apply if you have a family, hobbies, or a want to keep in touch with friends. On call 24hrs a day. 55hrs a week, paid for 40. Around holidays 65+. Recent changes in 'bonus structure' has made them nearly impossible. Job is way better on paper.

Neutral Outlook
Approves of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. 1 person found this helpful

    Alright if you don't need to make much money.

    Current Employee - Employee in Panama City Beach, FL
    Current Employee - Employee in Panama City Beach, FL

    I have been working at American Eagle Outfitters part-time

    Pros

    -Good for high schoolers
    -Having great coworkers
    -40% discount, 25% on clearance, and 60% of some seasonal items
    -Fun atmosphere to work in
    -Great music
    -Helping customers, seeing regulars

    Cons

    -Scheduling was a huge issue (they would put you down to work when you could not work certain days/times of the week)
    -Having to go in and pick up schedules each week
    -Little to no hours because they hire way too many people
    -Crappy pay
    -Selling credit cards
    -Call ins were the worst thing. Changing your whole day around to POSSIBLY have a 3 hour shift is not a good way to treat your employees. At least give us more hours if you're going to give us a call in.

    Advice to ManagementAdvice

    Stop overhiring and instead create LOYAL hardworking employees for your store. You'll have more dedicated workers if you really place an emphasis on training your employees and giving them more hours. If you're going to give us call ins, have shifts that are worth going to. Always respect your workers and we will respect you.

  2. 1 person found this helpful

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Stock in Poughkeepsie, NY
    Former Employee - Sales Associate/Stock in Poughkeepsie, NY

    I worked at American Eagle Outfitters part-time (more than a year)

    Pros

    There is a decent employee discount. If you work with fun people, it's not so bad. Many of the customers are nice, and it's great when some of them become regulars and you can help them and they genuinely appreciate it.

    Cons

    Management (at my store, at least) was almost consistently awful- the managers were rude and condescending. The ridiculous videos you have to watch before your shift are awful. You MUST ask EVERY customer for their email, if they have a rewards card, and if they want to sign up for a credit card. Basically, you have to badger every customer, and if you don't, you get yelled at. If you request a day off, expect to get scheduled anyway. There is no consistency whatsoever in hours. Managers play favorites and give all the hours to them.

    Advice to ManagementAdvice

    Hire better managers. Promote from within instead of hiring people who have no understanding of American Eagle Outfitters and how it works.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for American Eagle Outfitters

Work at American Eagle Outfitters? Share Your Experiences

American Eagle Outfitters

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.