There are newer employer reviews for American Eagle Outfitters

1 person found this helpful  

Not the best place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Key Holder  in  San Jose, CA
Former Employee - Key Holder in San Jose, CA

I worked at American Eagle Outfitters part-time for more than 5 years

Pros

Discounts are very well and music.

Cons

Company doesn't appreciate employers or management.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

952 Other Employee Reviews for American Eagle Outfitters (View Most Recent)

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  1. 1 person found this helpful  

    Lovely coworkers(only associates). Horrible pay. Horrible Hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Canoga Park, CA
    Former Employee - Sales Associate in Canoga Park, CA

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    If you want to make pocket money you should work here. If you want to make a living, don't.

    Cons

    Low pay = minimum wage.
    Crappy hours... I got a lot of hours, but they're crappy hours.. Floorset nights? prepare to stay behind until 6am. maybe more.
    Managers constantly hire new associates, even when there's already a great team of associates working(the best workers are under-appreciated).

    Advice to ManagementAdvice

    Stop hiring people. Stop treating associates like babies. Let us learn from our mistakes. Don't place us in every possible position. FIND OUT WHAT WE'RE GOOD AT.. AND DON'T FORCE US TO DO SOMETHING THAT WE CAN'T NATURALLY DO. Company standards "BE REAL" I'm not gonna say How are you to every customer. I'm gonna personalize it. and do it MY WAY. ie: "Hey man how's it going today?" "Dude what's up? Can I help you find something?" "Hey ladies, what's up?" "Hello m'am how are you doing on this lovely day?"

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    worst summer job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD

    I worked at American Eagle Outfitters part-time for less than a year

    Pros

    -some of the staff and customers were nice

    Cons

    -pay sucked, pretty much minimum wage
    -management hired way too much sales associates so the number of shifts i got were horrible
    -worked late after hours
    -just overall, one of the worst jobs i've ever had
    -management would snap at me for the smallest insignificant things, like not saying "hi" to one customer who entered the store

    Advice to ManagementAdvice

    stop over-hiring and try to work more on training the ones that actually want to be there, give everybody a fair chance. try some positive reinforcement/acknowledgement too.

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