There are newer employer reviews for American Eagle Outfitters

1 person found this helpful  

Alright if you don't need to make much money.

Current Employee - Employee  in  Panama City Beach, FL
Current Employee - Employee in Panama City Beach, FL

I have been working at American Eagle Outfitters part-time

Pros

-Good for high schoolers
-Having great coworkers
-40% discount, 25% on clearance, and 60% of some seasonal items
-Fun atmosphere to work in
-Great music
-Helping customers, seeing regulars

Cons

-Scheduling was a huge issue (they would put you down to work when you could not work certain days/times of the week)
-Having to go in and pick up schedules each week
-Little to no hours because they hire way too many people
-Crappy pay
-Selling credit cards
-Call ins were the worst thing. Changing your whole day around to POSSIBLY have a 3 hour shift is not a good way to treat your employees. At least give us more hours if you're going to give us a call in.

Advice to ManagementAdvice

Stop overhiring and instead create LOYAL hardworking employees for your store. You'll have more dedicated workers if you really place an emphasis on training your employees and giving them more hours. If you're going to give us call ins, have shifts that are worth going to. Always respect your workers and we will respect you.

949 Other Employee Reviews for American Eagle Outfitters (View Most Recent)

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  1. 1 person found this helpful  

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Stock  in  Poughkeepsie, NY
    Former Employee - Sales Associate/Stock in Poughkeepsie, NY

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    There is a decent employee discount. If you work with fun people, it's not so bad. Many of the customers are nice, and it's great when some of them become regulars and you can help them and they genuinely appreciate it.

    Cons

    Management (at my store, at least) was almost consistently awful- the managers were rude and condescending. The ridiculous videos you have to watch before your shift are awful. You MUST ask EVERY customer for their email, if they have a rewards card, and if they want to sign up for a credit card. Basically, you have to badger every customer, and if you don't, you get yelled at. If you request a day off, expect to get scheduled anyway. There is no consistency whatsoever in hours. Managers play favorites and give all the hours to them.

    Advice to ManagementAdvice

    Hire better managers. Promote from within instead of hiring people who have no understanding of American Eagle Outfitters and how it works.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not the best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  San Jose, CA
    Former Employee - Key Holder in San Jose, CA

    I worked at American Eagle Outfitters part-time for more than 5 years

    Pros

    Discounts are very well and music.

    Cons

    Company doesn't appreciate employers or management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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