There are newer employer reviews for American Eagle Outfitters

Good Learning Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in Chicago, IL
Current Employee - Sales Associate in Chicago, IL

I have been working at American Eagle Outfitters part-time (more than 3 years)

Pros

American Eagle Outfitters (AEO) trains their employees through short videos before every shift. They may be a bit cheesy, but they are very helpful and give those with little to no customer service experience suggestions on how to talk to customers.

There's plenty of room for advancement. AEO hires from within for positions such as Sales Leads and Assistant Store Mangers. Sometimes this requires moving stores, but many have been able to stay within 50 miles of their original store.

Casual environment which creates a friendly and informal relationship between employees. Slight annual raise and good employee discount.

Cons

Some of the customers, like any place in retail, can be awful, depending on location.

Recommends
Neutral Outlook
Approves of CEO
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  1. 1 person found this helpful

    Dissappointing, Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at American Eagle Outfitters part-time (less than a year)

    Pros

    40% off Everything in store, great deal
    Free Items in Store Contests, again awesome
    Always Busy

    Cons

    Very Unorganized - Every week schedules are late
    Boring job
    Do not pay attention to days needed off

    Advice to ManagementAdvice

    Get organized, clean up the back room, pay attention to when a day is requested off, happened twice in a row where I had to work and I requested off weeks in advance

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Decent retail job, with poor management

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead in Gainesville, FL
    Former Employee - Sales Lead in Gainesville, FL

    I worked at American Eagle Outfitters part-time (more than 3 years)

    Pros

    Got to wear whatever we wanted, good foundation and training for associates

    Cons

    Poor training for management, Middle management is spread too thin which doesn't allow them to focus on strengthening lower level management

    Advice to ManagementAdvice

    Pay a little more to recruit higher quality, lasting associates

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for American Eagle Outfitters

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