There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

See Most Recent

Good Learning Experience

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Chicago, IL
Current Employee - Sales Associate in Chicago, IL
Recommends
Neutral Outlook
Approves of CEO

I have been working at American Eagle Outfitters part-time (More than 3 years)

Pros

American Eagle Outfitters (AEO) trains their employees through short videos before every shift. They may be a bit cheesy, but they are very helpful and give those with little to no customer service experience suggestions on how to talk to customers. There's plenty of room for advancement. AEO hires from within for positions such as Sales Leads and Assistant Store Mangers. Sometimes this requires moving stores, but many have been able to stay within 50 miles of their original store. Casual environment which creates a friendly and informal relationship between employees. Slight annual raise and good employee discount.

Cons

Some of the customers, like any place in retail, can be awful, depending on location.

Other Employee Reviews for American Eagle Outfitters

  1. Helpful (1)

    Dissappointing, Unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    40% off Everything in store, great deal Free Items in Store Contests, again awesome Always Busy

    Cons

    Very Unorganized - Every week schedules are late Boring job Do not pay attention to days needed off

    Advice to Management

    Get organized, clean up the back room, pay attention to when a day is requested off, happened twice in a row where I had to work and I requested off weeks in advance


  2. Decent retail job, with poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Lead in Gainesville, FL
    Former Employee - Sales Lead in Gainesville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Got to wear whatever we wanted, good foundation and training for associates

    Cons

    Poor training for management, Middle management is spread too thin which doesn't allow them to focus on strengthening lower level management

    Advice to Management

    Pay a little more to recruit higher quality, lasting associates


There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

See Most Recent

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