American Eagle Outfitters

  www.ae.com
Work in HR? Unlock Free Profile

914 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Best part-time job I've ever had as a Sales Associate.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Danbury, CT
Former Employee - Sales Associate in Danbury, CT

Pros

They have an amazing employee discount, the hours were flexible, and the team I got to work with gave me great opportunities! They clearly value their sales associates and the time they spend working in the store.

Cons

Shifts were long and customers could be overbearing at times, but management was there every step of the way to help and make sure that things were running smoothly.

Advice to ManagementAdvice

Management was understanding and flexible. Make sure to keep hiring passionate young sales people with bright personalities and excellent customer service! They'll need it!

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for American Eagle Outfitters

  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    Pros

    Growth opportunities, fast-paced work day, awesome co workers, great discount, amazing loyal customers

    Cons

    Too many tasks not enough time. Silly and frequent promo changes, unproductive tasks assigned from corporate

    Advice to ManagementAdvice

    Use Customer First standards to the fullest by finding better alternatives to unproductive tasks like window changes that take ten hours, or promo changes that confuse the customer. Develop a better communication system like company wide email, establish a mgmt training SOP.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Left more to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    I enjoyed working with my co-workers. They were all very helpful and we all got along really well. In the end, they were the only reason why I was going to keep my job there.

    Cons

    I got scheduled once in three weeks. I don't have a car with me this semester, and I rely on friends and public transportation. Whenever I was scheduled, they put me on at times that it was absolutely impossible for me to get a ride there unless I walked. They also cancelled my shifts without telling me beforehand, so I found a way to work and then had to turn back around.

    Advice to ManagementAdvice

    Try to schedule people fairly. I had years of retail experience and great references, but I was only scheduled after everyone else had received "prime" hours despite transportation restraints.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for American Eagle Outfitters.

Worked for American Eagle Outfitters? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.