American Express Publishing

  www.amexpub.com
  www.amexpub.com
There are newer employer reviews for American Express Publishing

 

Dynamic Company, Lots of Bureaucracy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing Freelancer in New York, NY
Current Employee - Marketing Freelancer in New York, NY

I have been working at American Express Publishing as a contractor (less than an year)

Pros

Very forward-thinking when it comes to Tech, online communications, and comprehensive branding via social media and email campaigns. Employees across the board are super friendly and great at their jobs. There are quite a few levels of associates, managers, directors, etc., but there is a level of autonomy for even junior level employees to really *own* a project.

Cons

As a bank-holding company, there are a lot of restrictions. Contracts are long and extensive and many of the processes that are necessary to get projects done are old-school excel spreadsheets that are handed off to others.

Advice to ManagementAdvice

While it is important to focus on the macro-perspective of the company, it would do the company good to go through its internal systems to streamline the process. Then employees can focus on the important things.

Recommends
Neutral Outlook
Approves of CEO

40 Other Employee Reviews for American Express Publishing (View Most Recent)

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  1.  

    Your experience will depend on what department you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at American Express Publishing full-time (more than 3 years)

    Pros

    Great products, decent location, a good amount of PTO days. Looks good on a resume. Can be a great learning experience if you're entry-level or have a great manager (which are few and far between).

    Cons

    Career advancement can be stagnant for most people, especially at the manager level. Most of the directors and above have been there for 10-20 years, making it difficult to move ahead. Whoever wrote the comment about dead weight at the top was spot-on. Don't go here if you have any interest in the digital world, as leadership doesn't have a digital strategy, and Amex compliance rules will leave you banging your head against your desk in frustration. The company says it's interested in innovation, but it really doesn't like change. People get promoted based on how they "manage up" and how well they are liked by their managers. I saw some great people leave out of frustration. The review process is on a curve, so something like 20% of all employees will receive the lowest scorings, putting them as risk for being fired. The money is not nearly as good as at other publishing companies.

    Morale is terrible in some departments but good in others - junior staffers on the editorial side seem content, as they're still making friends at work and drinking wine in the office. People who have been there longer, especially those who were there when the company was doing very well, are miserable and looking for other jobs. Turnover is a bit on the high side as people leave either because there's nowhere for them to go next or the job they were hired for is not the one they're doing. Or they've been abused so long by their manager, that it's time to leave. (Think "Devil Wears Prada" - which was written by someone who once worked at Amex Publishing, so she had to have gotten some of her material there!)

    Advice to ManagementAdvice

    Find new blood to take over the digital initiatives if you want to stay competitive. Be clear to new hires about what their career path might be. Talk to junior staffers to discover fresh ideas. Stop rewarding bad behavior from managers.

    Negative Outlook
    Disapproves of CEO
  2.  

    Great people, great atmosphere, no room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at American Express Publishing

    Pros

    The people are mostly very nice, personable, and above all, ethical people. The benefits are good - including education benefits and there's always room to stretch knowledge base.

    Cons

    As part of a large financial institution, the restrictions put in place do hinder the business of publishing - the business model does not fit with the rest of American Express. There are few opportunities to grow, and hard work does not get rewarded unless you're willing to consistently push and toot your own horn, alienating your coworkers.

    Advice to ManagementAdvice

    Quicker decisions need to be made. Promotions should be made in recognition of an individuals accomplishments, more in line with a publishing model, not in line with Amex corporate's banking model.

    Recommends
    No opinion of CEO
There are newer employer reviews for American Express Publishing

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