American Express

  www.americanexpress.com
  www.americanexpress.com
There are newer employer reviews for American Express

4 people found this helpful  

Almost every IT function and service that can be outsourced has been outsourced. Better enjoy working with many vendors.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Lead Technical Architect in Phoenix, AZ
Former Employee - Lead Technical Architect in Phoenix, AZ

I worked at American Express

Pros

Pay is staggeringly good compared to other industries. It's a finance company, so of course they're doing well and they pay top performers (1 rating) handsomely with 20-30% bonuses - but basically you have to work two jobs worth of effort and hours to get it, so it's a bargain for Amex - effectively two head count for the price of one and a third with the rest striving for that bonus working equally as hard.

Cons

Outsourcing. You squeeze your talent so hard or shuffle them off to a vendor who then downsizes, cuts their pay, outsources their job, at the expense of the Americans in American Express.

Advice to ManagementAdvice

Forcing every leader to make headcount targets for internal/external FTEs and then the onshore/offshore ratios... one size definitely doesn't fit all. Enjoy your short sighted quarterly profit focused mindset... will Amex see another 150+ years with these tactics? Doubtful over the long haul.

Approves of CEO

2026 Other Employee Reviews for American Express (View Most Recent)

Sort: Rating Date
  1.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at American Express

    Pros

    No doubt Good place to work.
    You are appreciated for the good work (depends on the leader)

    Cons

    Benefits are not that great
    Oppoortunities to advance the career are slim

    Advice to ManagementAdvice

    Communication needs to be improved among the teams, not knowing direction of one team to another team where both needs to work hand in had to achive the common goal.

    Recommends
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Plantation, FL
    Former Employee - Anonymous Employee in Plantation, FL

    I worked at American Express

    Pros

    Good environment
    Good benefits
    Good work balance

    Cons

    Salary not that good
    Old fashion mentality, squared

    Advice to ManagementAdvice

    Need mentality change and open to new ways of thinking

    Recommends
    Approves of CEO
There are newer employer reviews for American Express

Work at American Express? Share Your Experiences

American Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.