American Express

  www.americanexpress.com
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1913 Employee Reviews (View Most Recent)

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Assistant Manager, Marketing
Current Employee - Assistant Manager, Marketing

Pros

the people, the relaxed atmosphere, and the supportive corporate culture

Cons

Lotus Notes email and databases are tedious

Advice to ManagementAdvice

n/a

Recommends
Approves of CEO

Other reviews for American Express

  1.  

    Benefits and drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager  in  Phoenix, AZ
    Former Employee - Project Manager in Phoenix, AZ

    Pros

    Good work/life balance, work is challenging. Employees are encouraged to pursue opportunities and develop their careers. Frequent feedback is provided in the form of anonymous surveys and management to employee interaction. Depending on the Business Unit, employee metrics for measuring success are reasonable and clearly defined.

    Cons

    Depending on the Business Unit, it can be somewhat to extremely difficult to accomplish objectives and feel challenged by the work. Both software and hardware systems are aged and can be unreliable. More "traditional" ways of thinking often hamper fresher, more efficient ideas. Depending on the Business Unit, politics and territorialism can make it very difficult to accomplish objectives, and favoritism can play a stronger role than quality in determining promotion and/or recognition.

    Advice to ManagementAdvice

    Focus on quality and customer service across the SDN, trim the dead weight whether it exists in entry-level employees or upper management.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    A good place to work if you have children.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Phoenix, AZ
    Current Employee - Project Manager in Phoenix, AZ

    Pros

    American Express has a good work life balance program. It is very helpful if you have children.

    Cons

    The company doesn't understand the impact of outsourcing the knowledge of their business. There are very few SME in technologies due to the outsourcing. How dumb is that. ?

    Advice to ManagementAdvice

    Find a way to bring the expertise back to the employees versus the out taskers.

    Recommends
    No opinion of CEO
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