American Express

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1770 Employee Reviews (View Most Recent)

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A great experience - lot of personal and professional growth

Director, Marketing (Former Employee) New York, NY

ProsGreat people, great career growth opportunities

ConsCompensation should be more in line with comparable firms.

Advice to Senior ManagementKeep up the great work and innovation.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    The combined RLA/Dart (Responsible Lending Action Team and Dart (Deceased Account Resolution Team) Call Center

    Customer Care Professional (Current Employee) Phoenix, AZ

    I have been working at American Express full-time for more than 5 years


    Pros: Team Members are friendly and will assist you with questions… Cons: Stressful, unrealistic expectations by management, low pay, and low paying incentives. In the RLA segment under the Account Services (Credit) Department we are… Advice to Senior Management: Management needs to pay closer attention to the RLA/Dart Team. Because we don't collect money as… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work if money isn't your #1 goal

    Marketing Director (Current Employee) New York, NY

    I have been working at American Express


    Pros: Good opportunity to shape your own career Decent work/life balance, although… Cons: Who you know is more important than what you know Salaries are significantly lower… Advice to Senior Management: Spend more to upgrade your systems. It may not help the stock price in… Yes, I would recommend this company to a friend More
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