There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Good company for working in core operations, support function does not get equal treatment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Lead Business Analyst in Gurgaon, Haryana (India)
Former Employee - Lead Business Analyst in Gurgaon, Haryana (India)

I worked at American Express full-time (More than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

1. Great brand name
2. Good salary structure for core operations job
3. Excellent facilities for all staff
4. Work culture is easy and depending on your leader support, growth inside company can be good
5. Ombudsperson listen to all complaints and support is good

Cons

1. Loyalty for company is not valued any more
2. Salary structure for support function is not at par with operations and difference is big
3. Office politics is not discouraged

Advice to Management

1. Give parity to support function is terms of salary and bonus.
2. Reward loyalty.
3. Show 0 tolerance to politics in office and atleast discourage it.

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  1. Great Environment. Professional atmosphere. Smart Culture.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with brilliant minds and people passionate about what they do. Networking a must.

    Cons

    Can exude Small Fish; Big Pond scenario's.

  2. awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Professional in Gurgaon, Haryana (India)
    Former Employee - Customer Care Professional in Gurgaon, Haryana (India)

    I worked at American Express full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great organisation, pays well, guardless enviornment,

    Cons

    bad politics, loads of ppl carry double loads of attitude as if they own amex..!! :8

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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