There are newer employer reviews for American Express

20 people found this helpful  

I LOVE earning a competitive wage to work exclusively at home!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - HOME BASED SERVICE - Customer Care Professional in Chicago, IL
Current Employee - HOME BASED SERVICE - Customer Care Professional in Chicago, IL

I have been working at American Express full-time (less than an year)

Pros

The job is completely home based. No work related transportation costs, vehicle wear & tear or money spent on work attire. The company provides all the office equipment and they pay $75/month to cover internet and telephone. The call center is open everyday so setting your schedule should be a breeze. Advancement at home is possible or transistion to one of the on-site locations anywhere in the world. You are apart of a team.

Cons

You are committed to the schedule you create for 1-2 years so choose wisely. Like any job you may be asked to work holidays. Working at home is still working. If you like chit-chatting with co-workers all day this isn't the job for you. Yes, you do still need a babysitter (not a con just a reality).

Recommends
Positive Outlook
Approves of CEO

1932 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    A well rounded, and rewarding experience at Amex.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Analyst Intern in New York, NY
    Former Employee - Finance Analyst Intern in New York, NY

    I worked at American Express as an intern (less than an year)

    Pros

    Lots of chances to be exposed to senior management, networking opportunities are numerous, great atmosphere, interesting work... I had a very good experience this summer. Everyone was very nice and eager to help you out. Management consists of very smart people, and that is helping the company perform very well.

    Cons

    None that I found. As an intern they really make sure you have a good experience.

    Advice to ManagementAdvice

    Keep current status.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Place to Work for 15 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Greensboro, NC
    Former Employee - Anonymous Employee in Greensboro, NC

    I worked at American Express full-time (more than 10 years)

    Pros

    Paid - Vacations, Sick Time / Benefits / 401K
    Professional Employees who know how to act professional.
    When there is a reason to "party" or if they have extra money to treat their top employees - AMEX goes all out.

    Cons

    A lot of cliques. If you plan to move up, identify the "right" cliques and dont stay in one job too long - move around! Network, network, network! If layoff is a factor, dont relocate unless you need a way to get back home and the new location is located near your hometown. If you are relocating, chances are in 6 months your job will be shipped off shore and youll be layed off anyway.

    Advice to ManagementAdvice

    Get rid of micro managers in your organization! People who have been with the company a long time and perform, dont need micro managing to preform well. Get rid of frivolous ways to reward people. Who needs an extra notepad or shiny new pen? Go back to the steak dinners, limo treatment and renting space for Christmas parties.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for American Express

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