American Express

www.americanexpress.com
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There are newer employer reviews for American Express

 

Decent company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Analyst in Salt Lake City, UT
Current Employee - Business Analyst in Salt Lake City, UT

I have been working at American Express full-time (more than 3 years)

Pros

Good base salary, great vacation, good work life balance

Cons

bad health coverage, high hierchical, not good incentives for analyst level employees, no bonuses for most analyst level

Advice to ManagementAdvice

better benifits, keep more US based locations

Recommends
Positive Outlook
Approves of CEO

2184 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    Really great company with a welcoming environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY

    I have been working at American Express full-time (more than a year)

    Pros

    They focus on a work/life balance that they really follow.

    Cons

    The company is giant so there's not an easy way to "make a name" for yourself.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Great place to work still, but declining culture/morale due to institutionalized politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at American Express full-time (more than a year)

    Pros

    - Bright people
    - Fantastic brand
    - Great new President in Consumer services
    - Sincere focus on community involvement
    Top notch people work here. Smart, bright. Capable. Well educated. Beyond that, the brand is one that everyone should be proud to be associated with. Great name to have on the resume. Fantastic location.

    Cons

    - Declining morale within Consumer Services
    - Disappointing politics, passive aggressive nature culture
    - Focus on 'perception' rather than 'results driven'
    New President within Consumer Services has created a needed spark, with an encouraging and unique mantra. However, many of the same leadership remains as before - and a significant culture change is impossible with the majority of same leadership in place. The politics has simply shifted focus from what mattered before, to what matters now according to the new President. A lot of great talent looking outside company. It's a shame, as I believe the company's advantage has always been its people.

    Advice to ManagementAdvice

    Enforcing a radically new culture is impossible with the same leadership in place. This is hardly a case study not seen by any MBA student. Selecting/promoting current leadership who embodies the ideals sought is the first step. But the second step is pushing aside the majority of the leadership who does not, and the politics that come with it. Hard decisions await, but on precipice of radical industry shift - change is needed both in vision and the people there to execute it with the new culture that would be required.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for American Express

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