American Express

  www.americanexpress.com
  www.americanexpress.com
There are newer employer reviews for American Express

 

Really great company with a welcoming environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Executive Assistant in New York, NY
Current Employee - Executive Assistant in New York, NY

I have been working at American Express full-time (more than an year)

Pros

They focus on a work/life balance that they really follow.

Cons

The company is giant so there's not an easy way to "make a name" for yourself.

Advice to ManagementAdvice

None.

Recommends
Positive Outlook
Approves of CEO

2032 Other Employee Reviews for American Express (View Most Recent)

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  1. 5 people found this helpful  

    Great place to work still, but declining culture/morale due to institutionalized politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at American Express full-time (more than an year)

    Pros

    - Bright people
    - Fantastic brand
    - Great new President in Consumer services
    - Sincere focus on community involvement
    Top notch people work here. Smart, bright. Capable. Well educated. Beyond that, the brand is one that everyone should be proud to be associated with. Great name to have on the resume. Fantastic location.

    Cons

    - Declining morale within Consumer Services
    - Disappointing politics, passive aggressive nature culture
    - Focus on 'perception' rather than 'results driven'
    New President within Consumer Services has created a needed spark, with an encouraging and unique mantra. However, many of the same leadership remains as before - and a significant culture change is impossible with the majority of same leadership in place. The politics has simply shifted focus from what mattered before, to what matters now according to the new President. A lot of great talent looking outside company. It's a shame, as I believe the company's advantage has always been its people.

    Advice to ManagementAdvice

    Enforcing a radically new culture is impossible with the same leadership in place. This is hardly a case study not seen by any MBA student. Selecting/promoting current leadership who embodies the ideals sought is the first step. But the second step is pushing aside the majority of the leadership who does not, and the politics that come with it. Hard decisions await, but on precipice of radical industry shift - change is needed both in vision and the people there to execute it with the new culture that would be required.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at American Express full-time (more than 3 years)

    Pros

    Several opportunities for growth and development. Easy to transfer locations if you are desiring to move.

    Cons

    Low pay, very competitive for promotions

    Advice to ManagementAdvice

    Try to increase pay for band 30 and higher

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for American Express

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