American Express

www.americanexpress.com
There are newer employer reviews for American Express

 

Great Company Great Career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Vice President in Atlanta, GA
Current Employee - Vice President in Atlanta, GA

I have been working at American Express full-time (more than 10 years)

Pros

It is a great company with good work life balance. The senior leadership is really nice. The benefits are decent and we get a lot of time off which is great. You can move around the planet which I have been able to do. Finally, you can have multiple careers in sales, marketing and finance if you so wish too which keeps things interesting.

Cons

It can be a little too NY centric in Senior Management which can limit careers for those living in other large cities. Also the benefits while OK could be better especially medical and dental. Also some of the more recent acquisitions have not been the best and we are dealing with those issues now.

Recommends
Positive Outlook
Approves of CEO

2093 Other Employee Reviews for American Express (View Most Recent)

Sort: Rating Date
  1. 5 people found this helpful  

    Great place to work still, but declining culture/morale due to institutionalized politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at American Express full-time (more than an year)

    Pros

    - Bright people
    - Fantastic brand
    - Great new President in Consumer services
    - Sincere focus on community involvement
    Top notch people work here. Smart, bright. Capable. Well educated. Beyond that, the brand is one that everyone should be proud to be associated with. Great name to have on the resume. Fantastic location.

    Cons

    - Declining morale within Consumer Services
    - Disappointing politics, passive aggressive nature culture
    - Focus on 'perception' rather than 'results driven'
    New President within Consumer Services has created a needed spark, with an encouraging and unique mantra. However, many of the same leadership remains as before - and a significant culture change is impossible with the majority of same leadership in place. The politics has simply shifted focus from what mattered before, to what matters now according to the new President. A lot of great talent looking outside company. It's a shame, as I believe the company's advantage has always been its people.

    Advice to ManagementAdvice

    Enforcing a radically new culture is impossible with the same leadership in place. This is hardly a case study not seen by any MBA student. Selecting/promoting current leadership who embodies the ideals sought is the first step. But the second step is pushing aside the majority of the leadership who does not, and the politics that come with it. Hard decisions await, but on precipice of radical industry shift - change is needed both in vision and the people there to execute it with the new culture that would be required.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Salt Lake City, UT
    Current Employee - Business Analyst in Salt Lake City, UT

    I have been working at American Express full-time (more than 3 years)

    Pros

    Good base salary, great vacation, good work life balance

    Cons

    bad health coverage, high hierchical, not good incentives for analyst level employees, no bonuses for most analyst level

    Advice to ManagementAdvice

    better benifits, keep more US based locations

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for American Express

Work at American Express? Share Your Experiences

American Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.