There are newer employer reviews for American Express
There are newer employer reviews for American Express

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One of the best employers in financial services

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing Manager in London, England (UK)
Former Employee - Marketing Manager in London, England (UK)

I worked at American Express full-time (More than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

very strong corporate culture
Very good pay and conditions
Excellent work/life balance
good career progression opportunities
lots of nice people work there!

Cons

Very 'american' business style - not unsurprisingly
Can have a very narrow view of the market and opportunities
Lack clear direction and view of their strengths and market position

Advice to Management

Be realistic about your position in the market - Amex is never going to challenge Visa/MC as an issuer. Realise your strengths and don't compromise a premium customer base as it only undermines the possibility of charging a premium discount rate.

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  1. Helpful (1)

    Over all great place to start work -grow quick - leave - come back - rule the roost!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong integrity business ethics and values, Great work place for women, policy driven, easy to excel, confident attitude towards competition, Formal and independent approach of managing talent, employee centric, great rewards & recognition, brand & service conscious, Highly level of employee engagement (on paper),

    Cons

    Tactical, VP's stint too short, very year-on-year approach, incompetent senior mid management, Traditional thinking, risk averse which in turn effects business, Conservative (most aspects) , poor collaboration skills within teams, prefer tenure over talent which effects pay and productivity, double standards in expectations, Favouritism, slow on innovation, do-less-pronounce more-look busy and we will promote you.

    Advice to Management

    Management could be open critical discussions, surveys, etc.
    forgo perception driven environment embrace individual difference


  2. Positive experience

    • Career Opportunities
    Former Employee - Trainee
    Former Employee - Trainee

    I worked at American Express full-time

    Pros

    International atmosphere and good team

    Cons

    Could be more cooperation between subdivisions


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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