American Express
3.6 of 5 1,744 reviews
www.americanexpress.com New York, NY 5000+ Employees

1744 Employee Reviews (View Most Recent)

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1 person found this helpful  

CCP

Customer Service Representative (Former Employee)
Fort Lauderdale, FL

ProsGreat pay, vacation and benefits

Conshard to move around, secretive department heads, too many politics, stuck up personalities in departments that aren't customer facing (analysts, training, etc)

Advice to Senior ManagementStop making CCPs feel threatened if they voice their opinion, stop restructuring so much to where people never feel secure in their job, be more friendly

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Approves of CEO

     

    This is a great organization as long as you are willing to work hard

    Anonymous Employee (Former Employee)
    Greensboro, NC

    I worked at American Express full-time for more than 10 years


    Pros: fair compensation for average performers, great bonuses for top performers. Lots of opportunity to grow, develop and contribute. The best bosses are passionate,… Cons: There are politics to deal with, and sometimes "flavor of the month" can… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    6 JD Powers

    Manager (Current Employee)
    Denver, CO

    I have been working at American Express full-time for more than 5 years


    Pros: Great place to work, Work/life balance, health center on site. Cons: Spotty job re-visualization and encouraged to take lateral moves. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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