American Express

www.americanexpress.com
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1 person found this helpful  

CCP

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Fort Lauderdale, FL
Former Employee - Customer Service Representative in Fort Lauderdale, FL

I worked at American Express full-time (more than 5 years)

Pros

Great pay, vacation and benefits

Cons

hard to move around, secretive department heads, too many politics, stuck up personalities in departments that aren't customer facing (analysts, training, etc)

Advice to ManagementAdvice

Stop making CCPs feel threatened if they voice their opinion, stop restructuring so much to where people never feel secure in their job, be more friendly

Recommends
Neutral Outlook
Approves of CEO

2101 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    6 JD Powers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO

    I have been working at American Express full-time (more than 5 years)

    Pros

    Great place to work, Work/life balance, health center on site.

    Cons

    Spotty job re-visualization and encouraged to take lateral moves.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to be proud of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Risk Manager in New York, NY
    Current Employee - Senior Risk Manager in New York, NY

    I have been working at American Express full-time (more than 5 years)

    Pros

    Prestige of being a leader in market, great customer satisfaction

    Cons

    below market compensation if you stay for a while

    Advice to ManagementAdvice

    Be bold enough to embrace the market risk and diversify

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for American Express

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