American Express

  www.americanexpress.com
  www.americanexpress.com
There are newer employer reviews for American Express

1 person found this helpful  

Nice culture and family friendly, however big divides in compensation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations Manager in Brighton, England (UK)
Current Employee - Operations Manager in Brighton, England (UK)

I have been working at American Express full-time (more than 5 years)

Pros

cuasious, intergal and customer centric approach to buisiness, however not going to change the world!

A loyal team, with a large network to lean on and lots of opportunity to work with different people.

Truly international, with good opportunity to work abroad. You are going to be expected to take international assignment to really move up within the company.

Cons

Benefits are dependent on the line of business you work in, with large variances. Peers on the same floor with the same experience/responsibilities earning completely different salaries.

A lot of politics and bureaucracy, which slows or stop things from happening or having the best impact/return

Resourcing is always an issue and most employees are stretched to deliver more than what is effective for one person to.

Advice to ManagementAdvice

Align the pay across businesses and reduce the politics.

Recommends
Positive Outlook
Approves of CEO

2032 Other Employee Reviews for American Express (View Most Recent)

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  1. 1 person found this helpful  

    Cult-Like Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express full-time

    Pros

    Halfway decent pay, day-one benefits, supportive and knowledgeable training staff.

    Cons

    Cult-like culture, very political organization, seemingly inept management, and lack of professional foresight in management.

    Advice to ManagementAdvice

    Learn to be consistent so that it will trickle down to the rest of the company. In the time that I have worked with the company, I always got the sense that management was shooting from the hip. It was quite the embarrassment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time

    Pros

    benefits and salary are they only good thing about this company

    Cons

    The Team Leaders need to go through training. A few need to get fired

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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