American Express

  www.americanexpress.com
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1771 Employee Reviews (View Most Recent)

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2 people found this helpful  

Hit and miss, but still love this company

Customer Care Representative (Current Employee) Sydney (Australia)

ProsCompetitive pay for entry level staff, upper management have an open door policy and they actually know who you are.

ConsToo much double and triple handling to get things done. Nothing is a simple process... The computer systems don't talk to each other and what should be a quick and simple task, needs to be re done iin multiple systems that are not always reliable. This company often changes systems and procedures for the worse, instead of simplifying and improving processes they become more complicated.

Advice to Senior ManagementIf your team is unhappy with their team leader - do something about it in a timly manner!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Great work-life balance

    Anonymous Employee (Former Employee)

    I worked at American Express


    Pros: Lots of roles and opportunities with great work-life balance. Cons: Very competitive, way too much networking to get your next… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to work.

    Anonymous Employee (Former Employee) Sydney (Australia)

    I worked at American Express full-time for more than 5 years


    Pros: * Approachable leadership team who are willing to listen * Consistent… Cons: *leadership team can be quite 'clicky' across different business units- which sends the message it… Yes, I would recommend this company to a friend More
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