American Express

  www.americanexpress.com
  www.americanexpress.com
There are newer employer reviews for American Express

4 people found this helpful  

Used to be a nice place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director in Phoenix, AZ
Former Employee - Director in Phoenix, AZ

I worked at American Express full-time (more than 10 years)

Pros

Nice culture and very nice people work there

Cons

Senior leadership is having a mid life crisis and they are trying to transform the company into google or apple, but without changing the organization accordingly

Advice to ManagementAdvice

Stop managing using the latest book that you read and build and invest in the core of the company: service

Doesn't Recommend
Negative Outlook
Disapproves of CEO

2032 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    Loved working for American Express.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at American Express full-time (more than 5 years)

    Pros

    There are so many opportunities, it is difficult to get bored. Leaders are willing to work with you to develop your skills.

    Cons

    Unstable company to work for if you are in an area of fast growth. Outsourcing seems to be a quick answer for fast growth. Work hard to obtain a position that is not easily outsourced. During the economic slow down, it is easy to get locked into a position for an extended period of time.

    Advice to ManagementAdvice

    Provide more development opportunities and be honest with feedback. Your employees should not be learning about poor work performance after it is too late to make improvements.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Leadership transforms, or at least tries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Director in New York, NY
    Former Employee - Marketing Director in New York, NY

    I worked at American Express full-time (more than an year)

    Pros

    Defintely a proactive set of go-getters

    Cons

    Too much alignment and regulatory concerns

    Advice to ManagementAdvice

    continue to streamline

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for American Express

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