There are newer employer reviews for American Express

11 people found this helpful

Great company- one of the best work at home positions I have had

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Home Based Customer Service
Current Employee - Home Based Customer Service

I have been working at American Express full-time (more than a year)

Pros

American Express has great benefits, including decent health care, sick time and lots of paid vacation time. Team leaders, management and higher ups are all very nice and great to work with. This positions is also work-at-home which is a great option for those who can manage an in-home office.

Cons

Incoming calls are continuous, and there is not a lot of down time. Calls can become repetitive with similar issues and inquiries. The job can be stressful when customers complain.

Recommends
Positive Outlook
Approves of CEO
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  1. 2 people found this helpful

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at American Express full-time

    Pros

    Working from home and great benefits

    Cons

    Nothing really because I like it there

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Greensboro, NC
    Former Employee - Business Systems Analyst in Greensboro, NC

    I worked at American Express full-time (more than 10 years)

    Pros

    Growth, advancement, Great people.... Caring company.

    Cons

    Benefits started GREAT! Not so great when I left the company.

    Recommends
    Approves of CEO
There are newer employer reviews for American Express

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