There are newer employer reviews for American Express

1 person found this helpful  

Growth experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director  in  New York, NY
Current Employee - Director in New York, NY

I have been working at American Express full-time for more than 5 years

Pros

High caliber employees yields a high standard of expectations which develops employees to become better professionals

Cons

Base salaries are too low given the expectations placed upon employees

Advice to ManagementAdvice

Balance compensation and expectations as they relate to employees

Recommends
Positive Outlook
Approves of CEO

1865 Other Employee Reviews for American Express (View Most Recent)

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  1. 8 people found this helpful  

    Once Great Blue Box being Tarnished brown By Overseas Outsourcing/Insourcing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phoenix Operations  in  Phoenix, AZ
    Former Employee - Phoenix Operations in Phoenix, AZ

    I worked at American Express full-time for more than 10 years

    Pros

    Great Challenging work, Great people Great Facilities

    Cons

    Corporate Greed has $et in. Quality No longer Matters, Great Employees and work Ethics No longer Matter. Cost is the only consideration. Outsourcing/Insourcing allt non phone jobs overses is the only objective for 1/5th the cost and less than 50% of the work ethics and quality. Hire more people in India and Malaysia is the answer.

    Advice to ManagementAdvice

    90%+ of business is in USA and soon to be 70+% of the American jobs will be purged to india or Malaysia. The US Employees are no longer considered an asset they are a liability. Pure bottom line Greed. You not only are hurting your brand but destroying the American economy for which your name stands for. A Farce name in todays standards.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    I enjoyed my time while I was there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Greensboro, NC
    Former Employee - Customer Care Representative in Greensboro, NC

    I worked at American Express full-time for more than 10 years

    Pros

    The benefits, advancement opportunities, training

    Cons

    I do not have any

    Advice to ManagementAdvice

    N/A

    Recommends
    Approves of CEO
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