American Express
3.6 of 5 1,743 reviews
www.americanexpress.com New York, NY 5000+ Employees

1743 Employee Reviews (View Most Recent)

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1 person found this helpful  

Amex is a terrific company

Vice President (Former Employee)
New York, NY

ProsBest in Class culture. Fair and transparent performance appraisal process.

ConsDifficult to move across matrix into new roles.

Advice to Senior ManagementReplace employee satisfaction survey with 360 feedback for all staff leaders.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    Great company for long-term career!

    Merchant Services Client Manager (Former Employee)

    I worked at American Express full-time for more than 5 years


    Pros: For such a large, old company, the leadership is quite progressive. Built on solid foundations with an innovative spirit, working there can feel like… Cons: As a large company, sometimes there's disconnect between what's happening at the merchant/customer-facing level and the executive level.… Advice to Senior Management: Do more to retain and accommodate employees who have to… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Working at American Express

    Business Systems Analyst (Former Employee)
    Phoenix, AZ

    I worked at American Express full-time for more than a year


    Pros: The work culture is very competitive and fast-paced which I found very challenging and enjoyable. I got… Cons: Some processes are slow. Maybe if they improve them it… Advice to Senior Management: Speedup the processes and include some new techniques Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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American Express – Why Work for Us?

What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… Full Overview

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