American Express

  www.americanexpress.com
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1917 Employee Reviews (View Most Recent)

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1 person found this helpful  

Amex is a terrific company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Vice President  in  New York, NY
Former Employee - Vice President in New York, NY

Pros

Best in Class culture. Fair and transparent performance appraisal process.

Cons

Difficult to move across matrix into new roles.

Advice to ManagementAdvice

Replace employee satisfaction survey with 360 feedback for all staff leaders.

Recommends
Positive Outlook
Approves of CEO

Other reviews for American Express

  1.  

    Great company for long-term career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchant Services Client Manager
    Former Employee - Merchant Services Client Manager

    Pros

    For such a large, old company, the leadership is quite progressive. Built on solid foundations with an innovative spirit, working there can feel like being part of a start-up without the risk. People are generally collaborative in nature and the sky is the limit on what you can accomplish. There is an atmosphere of accountability as well. I witnessed people at all levels taking responsibility for all aspects of their performance- good or bad.

    Cons

    As a large company, sometimes there's disconnect between what's happening at the merchant/customer-facing level and the executive level. Those incidents are usually resolved quickly and acknowledged as opportunity to improve in the future at all levels.

    Advice to ManagementAdvice

    Do more to retain and accommodate employees who have to relocated for non-company related reasons!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Working at American Express

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst  in  Phoenix, AZ
    Former Employee - Business Systems Analyst in Phoenix, AZ

    Pros

    The work culture is very competitive and fast-paced which I found very challenging and enjoyable. I got to learn technical as well as financial concepts and processes and I enjoyed working at American Express.

    Cons

    Some processes are slow. Maybe if they improve them it will become a best place to work at.

    Advice to ManagementAdvice

    Speedup the processes and include some new techniques

    Recommends
    Positive Outlook
    Approves of CEO
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