American Express

www.americanexpress.com
There are newer employer reviews for American Express

 

While working for American Express I have felt cared for, but limited in my ability to use my talents.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Industrial Engineer in Phoenix, AZ
Current Employee - Industrial Engineer in Phoenix, AZ

I have been working at American Express full-time (more than a year)

Pros

Many people are nice. The facility is well taken care of and the food is satisfactory. They host regular opportunities for you to network with other employees.

Cons

Work life balance is challenging, with many projects consuming lots of time. Technology is lacking (specifically, the computers and desks are less than ideal).

Advice to ManagementAdvice

Rather than just talking about career opportunities, try to really stretch your people and ask what they are passionate about. Some of them are dissatisfied with the work you hvae assigned them.

Doesn't Recommend
Neutral Outlook
Approves of CEO

2096 Other Employee Reviews for American Express (View Most Recent)

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  1. 1 person found this helpful  

    Great company for long-term career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchant Services Client Manager
    Former Employee - Merchant Services Client Manager

    I worked at American Express full-time (more than 5 years)

    Pros

    For such a large, old company, the leadership is quite progressive. Built on solid foundations with an innovative spirit, working there can feel like being part of a start-up without the risk. People are generally collaborative in nature and the sky is the limit on what you can accomplish. There is an atmosphere of accountability as well. I witnessed people at all levels taking responsibility for all aspects of their performance- good or bad.

    Cons

    As a large company, sometimes there's disconnect between what's happening at the merchant/customer-facing level and the executive level. Those incidents are usually resolved quickly and acknowledged as opportunity to improve in the future at all levels.

    Advice to ManagementAdvice

    Do more to retain and accommodate employees who have to relocated for non-company related reasons!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Loyalty and experience doesn't mean anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time

    Pros

    Great pay, friendly people, onsite health care, fitness center and cafeteria

    Cons

    won't rehire after they laid you off even when you went above and beyond for company

    Advice to ManagementAdvice

    When you lay off a good employee the least you can do is rehire them for the same position they had for the last several years that you're now offering as a work at home position. And not send them a generic email saying they are not qualified to do the same job they previously did for you and excelled at the first time they applied, and then simply not respond at all to them the second time they applied.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for American Express

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