There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Helpful (1)

Great company to work with

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Professional in Fort Lauderdale, FL
Current Employee - Customer Care Professional in Fort Lauderdale, FL

I have been working at American Express full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good pay rate, great benefits, high customer service standards

Cons

The work schedules may be difficult to handle, and only the top performers in the company get to choose their schedules

Advice to Management

Ensure that a good balance is maintained between business profitability and the general health of your greatest asset; the employees

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  1. Helpful (1)

    Hit or miss career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Salt Lake City, UT
    Former Employee - Financial Analyst in Salt Lake City, UT

    I worked at American Express full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexibility, diversity, work culture, lots of paid time off

    Cons

    expensive health care, no longer values employees, hard to actually keep a job/career there without being laid off, very hard to advance career unless you know the right people, technology is a joke there

    Advice to Management

    Get better technology, the AmEx internal systems were a joke to work with.


  2. Helpful (2)

    Einstein had it right!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Employment in a tough economy, unless your job gets sent to India.

    Cons

    Not everyting that counts can be counted, and not everything that can be counted counts. --Albert Einstein

    Advice to Management

    Stop using metrics to determine value - go back to having supervisors actually manage and evaluate performance. And stop sending jobs overseas.


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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