There are newer employer reviews for American Express

1 person found this helpful  

Great company to work with

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Professional in Fort Lauderdale, FL
Current Employee - Customer Care Professional in Fort Lauderdale, FL

I have been working at American Express full-time (more than 3 years)

Pros

Good pay rate, great benefits, high customer service standards

Cons

The work schedules may be difficult to handle, and only the top performers in the company get to choose their schedules

Advice to ManagementAdvice

Ensure that a good balance is maintained between business profitability and the general health of your greatest asset; the employees

Recommends
Positive Outlook
Approves of CEO

1960 Other Employee Reviews for American Express (View Most Recent)

Sort: Rating Date
  1.  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Management in Greensboro, NC
    Current Employee - Client Management in Greensboro, NC

    I have been working at American Express full-time (more than 5 years)

    Pros

    American Express pays handsomely, provides invaluable training, and provides great benefits. They also give a large amount of vacation and sick time. They reward loyalty and performance handsomely.

    Cons

    Fast-paced environment ends up as a high stress environment as performance stats are nitpicked by management. Performance measurements also change frequently, making long term success an ongoing transitional process.

    Advice to ManagementAdvice

    Employees should have a clearer view of the company's path.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company if you are on the Merchant side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at American Express full-time (more than 5 years)

    Pros

    Great top leadership, great benefits, great brand, smart colleagues, good culture

    Cons

    Corporate Card, too much politics, Travel, not core business, employees treated as such

    Advice to ManagementAdvice

    Dump travel and get serious about leadership on the Corporate side, and progressing people based on skill and contribution and not who they know

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for American Express

Work at American Express? Share Your Experiences

American Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.