1928 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Excellent company culture, opportunity for advancement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director  in  New York, NY
Former Employee - Director in New York, NY

I worked at American Express full-time for more than 10 years

Pros

Support for work / life balance; flexible working arrangements, opportunity for advancement.

Cons

Constant reengineering and layoffs - highly political environment

Advice to ManagementAdvice

Continue to listen to the field and the voice of the employee

Recommends
Positive Outlook
Approves of CEO

Other Reviews for American Express

  1.  

    Great Corporate Culture - particularly if you are good at your job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Technology Architect  in  Phoenix, AZ
    Current Employee - Lead Technology Architect in Phoenix, AZ

    I have been working at American Express full-time for more than 5 years

    Pros

    1. Everybody is assumed to be a master at their job. So if you are in a room ful of VPs, and it's your turn to talk, everybody pays attention, and respects your points. I have worked in Citi and WellsFargo before, and they would just crush you underfoot there.
    2. The whole work-life balance? Life comes first - in many, many ways. If you have been an Amex card holder and have been treated nicely by their customer reps (happens all the time), then you can relate - that's the way they treat employees too.

    Cons

    It's a pretty large organization, so you don't get the personal attention you might want many times. I have never met anybody from the HR as yet! Have called them on the phone, but that's it. Similarly payroll, and other services.

    It's a financial organization, so you have to put up with their paranoid sense of security - the laptop they give you is ultra-secure: you can't even download your own payslip to it. (The idea is that since the laptop is company property, if it holds your personal information, then the company is responsible for it, and they don't want it).

    Advice to ManagementAdvice

    Would like to see the face behind the name, some times. There should be more out-of-office get togethers, encouraged with central funding (as of now, Directors decide, and generally it doesn't happen).

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall positive- good corporate culture and strong brand dragged down by slower decision-making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  New York, NY
    Current Employee - Director in New York, NY

    I have been working at American Express full-time for more than 8 years

    Pros

    Good corporate culture where people genuinely value relationships and treat colleauges and partners with respect

    Cons

    Lower than average pay; large hierarchy and hence slow decisions; not enough empowerment at junior and middle-manager levels

    Advice to ManagementAdvice

    Learn to delegate and let subordinates make mistakes and learn!

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for American Express.

Worked for American Express? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.