There are newer employer reviews for American Express

 

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Human Resources Manager  in  New York, NY
Former Employee - Human Resources Manager in New York, NY

I worked at American Express full-time for more than 10 years

Pros

Amex has always been ahead of the game in the way they treated employees though some things have had to change due to financial issues. People tend to spend their entire career at the company.

Cons

There need to be more females as senior management. Louise Parent has been the only female on the senior management team for decades. She is great but there has to be more like her out there.

Recommends
Neutral Outlook
Approves of CEO

1870 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    Slow moving but good career and lifestyle opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  New York, NY
    Former Employee - Director in New York, NY

    I worked at American Express full-time for more than a year

    Pros

    Great for work life balance. Most people typically work from about 9 to 6, which is hard to find at a big company in New York City. Also offer a lot of mobility across functional units - which is a great for learning new skills and keeps things interesting.

    Cons

    Lot of politics the higher you go. There are a lot of people who just work the system without producing results who just keep escalating. Very slow moving, hierarchical and difficult to change.

    Advice to ManagementAdvice

    Less time on talk about cultural change - actually enact it

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Customer Service Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Plantation, FL
    Current Employee - Account Manager in Plantation, FL

    I have been working at American Express full-time for more than 10 years

    Pros

    Good pay rate, high customer service standards,

    Cons

    Management has made it difficult to get sales bonuses

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for American Express

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