American Express
3.6 of 5 1,737 reviews
www.americanexpress.com New York, NY 5000+ Employees

1737 Employee Reviews (View Most Recent)

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Outsourcing to India, only poor leaders and suck ups left!

Credit Analyst (Former Employee)
Salt Lake City, UT

ProsThe pay was good to start, then the raises were terrible, the jobs micromanaged, the lazy people get promoted for sucking up, and the hard workers have heart attacks and die young, right after they get outsourced! These ARE the good points!

ConsYou get treated like Chinese factory workers, your breaks are timed to the second, and if a phone call runs into your break you have to shorten the break to be back on time! There are no extra bathroom breaks! Everything is picked to death-you are always meant to feel inferior!

Advice to Senior ManagementYou choose very poorly the one's you promote. You don't ever pick the real hard workers, just the one's goofing off are in your line of sight. The ones who got degrees from U of Phoenix can't even write a simple memo with corr spelling and grammar!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Overall positive- good corporate culture and strong brand dragged down by slower decision-making

    Director (Current Employee)
    New York, NY

    I have been working at American Express full-time for more than 8 years


    Pros: Good corporate culture where people genuinely value relationships and treat… Cons: Lower than average pay; large hierarchy and hence slow decisions;… Advice to Senior Management: Learn to delegate and let subordinates make mistakes and learn! Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Come for the benefits. Stay for the people.

    Anonymous Employee (Current Employee)

    I have been working at American Express full-time


    Pros: The biggest pro is the culture and the people who work there. This is an amazing corporate environment for anyone who is looking to… Cons: The usual corporate red tape sometimes gets in the way. Senior leadership will sometimes be out of touch of… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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