American Express

  www.americanexpress.com
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5 people found this helpful  

Hypocritical

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Sydney (Australia)
Former Employee - Anonymous Employee in Sydney (Australia)

Pros

Pay was good when I started Made some friends

Cons

Management only care about the bottom dollar and stats. Total disregard and inhuman treatment towards you when personal circumstances change. Job security depends on stats which are unfairly determined by customer feedback scores which include circumstances beyond the employees' control ie: interest rate, fees.

Advice to ManagementAdvice

Practise what you preach. Value your employees as there would be no company without them

Doesn't Recommend
Negative Outlook

Other reviews for American Express

  1.  

    Great support from management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Management, salary and strong brand.

    Cons

    Bad reputation amongst shop keepers because of it's premium cost.

    Advice to ManagementAdvice

    Keep building excellent relationships with clients.

  2. 1 person found this helpful  

    WAS one of the best companies to work for now slowly stagnating - Gurgaon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst  in  Gurgaon, Haryana (India)
    Current Employee - Senior Business Systems Analyst in Gurgaon, Haryana (India)

    Pros

    Good Culture, Good professional environment, Salary structure in general is slightly above market rate, Internal job postings system is awesome.

    Cons

    Since HR is outsourced its no longer employee friendly, employee related policies need to be re-evaluated, most people issues get solved by "my way or the highway approach" which is again HR related, external hiring of managers is blurring the work ethics and culture which was earlier strong, Slow with technological change

    Advice to ManagementAdvice

    Management needs to re-assess the role of HR as it is practically starting to dictate how a business handles its employees. Outsourcing HR was probably the worst decision that has been taken by the gurgaon team.

    Recommends
    Neutral Outlook
    Approves of CEO
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