American Express

  www.americanexpress.com
  www.americanexpress.com
There are newer employer reviews for American Express

1 person found this helpful  

American Express is a great company but I realized the job was not for me.

Former Employee - Financial Planner in Roanoke, VA
Former Employee - Financial Planner in Roanoke, VA

I worked at American Express full-time (less than an year)

Pros

I learned a great deal about financial planning.

Cons

The financial stress the first year made it difficult to do the job.

Advice to ManagementAdvice

Provide more financial resources early on so new planners can make it.

2032 Other Employee Reviews for American Express (View Most Recent)

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  1. 1 person found this helpful  

    Yin & Yang

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Analyst in Phoenix, AZ
    Former Employee - Credit Analyst in Phoenix, AZ

    I worked at American Express full-time (more than 8 years)

    Pros

    Friendly work environment among all the lower level workers and management. AMEX has many incentives for you to work harder to earn more money. Benefits were very good and started day one.

    Cons

    A lot of favoritism in upper management made advancement difficult as well as they strange "star story" interview process. Downsizing to send more work out of country even though customers hate speaking to those they can't understand and those of us in America are stressed about losing our jobs.

    Advice to ManagementAdvice

    Those that make advertising and customer seeking decisions need to make sure customers understand exactly how their cards works so they aren't embarrassed at the point of sale. Top heavy with top level management leaving little room for those and the lower levels much room to move up vertically. If an employee has health issues do not make jabs at them publicly because you don't understand what is happening with them. Following scripts asking them to borrow money from others is a great way to belittle customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express

    Pros

    American Express offers a friendly environment. You are able to work from home. They are flexible with your schedule.The best!

    Cons

    Some departments are better than others. The smaller ones tend to be stricter with their employees. Budgets are smaller than the larger depts.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for American Express

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