American Express
3.6 of 5 1,736 reviews
www.americanexpress.com New York, NY 5000+ Employees

1736 Employee Reviews (View Most Recent)

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1 person found this helpful  

Decent Work Life Balance, But Experience Depends on Your Leader

Marketing Manager (Current Employee)
New York, NY

Pros-Work life balance (at least in comparison to the rest of NY)
-Great brand/resume builder
-Focus on development of talent (at least in theory, in practice is very dependent on leaders close to you)

Cons-Lesser and lesser responsibility available in mid-level jobs
-Innovation and creativity significantly hindered by regulatory environment and bureaucracy
-Work becoming less intellectual and fulfilling and more executional every day

Advice to Senior ManagementChange your hiring strategy. You can't recruit top talent with the same interests as you did 5 years ago. Those people will become frustrated and disengaged within months in the majority of jobs that now exist at the company.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    2 people found this helpful  

    Marketing Manager

    Marketing Manager (Current Employee)
    New York, NY

    I have been working at American Express full-time for more than 3 years


    Pros: There are a few genuine people there… Cons: 1. Passive Aggressive Culture 2. Everything is about perception versus the work that you do. If you're lucky to be in the right role with… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Call Center Mill - New Accounts Associate

    New Accounts (Former Employee)
    West Valley City, UT

    I worked at American Express full-time for more than a year


    Pros: The benefits are good: medical, vacation pay, and sick pay.… Cons: Working in a cubicle, taking call after call all day long burned me out. Customers called in and were upset and yelled about their bills… Advice to Senior Management: Rotate employees more, so they can do other jobs. People get burned out doing the… Yes, I would recommend this company to a friend More
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What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… Full Overview

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