There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Solid company to work for

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in London, England (UK)
Current Employee - Manager in London, England (UK)
Recommends
Approves of CEO

Pros

People here are hard working, knowledeable and friendly, the matrix organisation works well when every one is engaged in a project. The company is very good on listening to staff needs and pays a lot of attention to employee engagement. I've worked for one terrible VP (on maternity leave now thankfully!!!) however general management standards are very good. Work life balance is promoted and management are keen to ensure that people are informed of any news as soon as possible, good location in london for commuters near Victoria station. Overall one of the best companies I've worked for, and I've worked for a few!!!

Cons

Pay isn't the best to be fair.

Advice to Management

Keep doing what you're doing in terms of employee engagement, however you do need to review comps and bens!

Other Employee Reviews for American Express

  1. Helpful (1)

    Workplace that cares about employee development (personal+professional)

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager (Band 35) in London, England (UK)
    Current Employee - Marketing Manager (Band 35) in London, England (UK)
    Recommends
    Approves of CEO

    Pros

    Flexibility to balance work and life, absolutely feel no guilt in taking time off for work for example. Friend who is pregnant (and going on maternity) was recently promoted to VP despite her condition -- she was the right person for the job. They will allow her to work from home for the first year. Focus on professional and personal development -- my leader spends significant time with me to review my 360-degree reviews, create development plan, and put real resources and time behind my development (even at specific cost to the company). Great decision to join American Express in London.

    Cons

    Employees have the ability to change jobs every 12-18 months, which is great. But the downside is that this creates a void of institutional knowledge. A lot of time is spent re-inventing the wheel and/or tracking down the people that originally worked on a project. American Express is also a very heavily matrixed organization, so it takes a lot of patience and influential abilities to get things done. You are often goaled against objectives over which you do not have direct control. This has certainly been an area of frustration, particularly if your goals are not aligned with those you are trying to work through.

    Advice to Management

    Keep it up!


  2. Bonne ambiance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Assistant Manager Commercial in Rueil-Malmaison (France)
    Former Intern - Assistant Manager Commercial in Rueil-Malmaison (France)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express as an intern (Less than a year)

    Pros

    Bonne ambiance, solidarité entre les employés. Bonnes possibilités de mouvements en interne Conditions de travail détendues Avantages CE

    Cons

    Management trop vertical Manque d'innovation, difficile de savoir la vraie vision stratégique Manque de communication parfois entre les différents business units

    Advice to Management

    Rendre l'organisation plus agile pour favoriser des changements plus rapides. Faire face de manière plus proactive aux évolutions du marché


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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