There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Great

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Customer Care Professional in Gurgaon, Haryana (India)
Current Employee - Senior Customer Care Professional in Gurgaon, Haryana (India)

I have been working at American Express full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good atmosphere and salary that motivates to work and if you work with dedication, you will get the reward for the same.

Cons

Work pressure is high, they will take work of what they are paying to you. More appreciation and cooperation will help which is less right now.

Advice to Management

More appreciation and cooperation, interaction will help which is less right now.

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  1. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Bangalore (India)
    Current Employee - Consultant in Bangalore (India)

    I have been working at American Express full-time (More than 5 years)

    Pros

    Excellent knowledge hub within IBM

    Cons

    Mid Level Management isn't good enough

    Advice to Management

    Need more transparency


  2. Business Development Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in London, England (UK)
    Former Employee - Business Development in London, England (UK)

    I worked at American Express full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Amex take care of their own, and a very team driven. You're are made to feel part of something working there. Good basic salary and clearly defined working hours

    Cons

    Every single aspect of the role had to be checked with multiple stakeholders so it would take months to get simple things approved. Worst commission/bonus structure I have come across in 6 years in the business. The middle management team are completely unrealistic about their market position, competition and forecasts.

    Advice to Management

    I worked on the foreign exchange desk...when selling niche services employ candidates who have experience in that field....dont just hire telesale people who have not interest in delivering quality customer service.


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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