American Express

www.americanexpress.com
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There are newer employer reviews for American Express

 

Great Company But They Can Do Better Than Great If They Just Tried

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Travel Coordinator in Boston, MA
Current Employee - Travel Coordinator in Boston, MA

I have been working at American Express

Pros

Benefits
Training
Global Company
The Company is doing well financially
You can transfer globally if you choose.

Cons

The Pay isn't that great.
It's hard to advance unless you have been there for years and years.
Seniority rules over ability and talent.

Advice to ManagementAdvice

Look a at the talent you have and fit it to the job ot how long a person has been there.

Approves of CEO

2196 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    A good company to work for but may not be as challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern in Phoenix, AZ
    Former Employee - Intern in Phoenix, AZ

    I worked at American Express

    Pros

    Good Culture. The people are really nice and friendly. Working environment is average pace.

    Cons

    The pay is a little lower as an intern and the work may not be as challenging.

    Advice to ManagementAdvice

    Hire more talented people

    Recommends
    Approves of CEO
  2.  

    This job is for peole who want to sit and be monitored around all day for a slightly higher paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Professional in Greensboro, NC
    Former Employee - Customer Care Professional in Greensboro, NC

    I worked at American Express

    Pros

    The reputation of the company is really good. I worked in their phone center though and it is very different form the rest of American Express.

    Cons

    Being tied to the telephone and not able to have the freedom to walk around. Customers were rude over the phone. Requesting time off was hard especially calling in sick. The penalty system is a 3 strikes and your out, and the strikes could be breaing any of the thousands of rules they have.

    Advice to ManagementAdvice

    Less rules. Trust your employees and let them manage themselves more. Also the new healthcare benefit package is horrible for any single parents or lower income families.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for American Express

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