American Express

  www.americanexpress.com
  www.americanexpress.com
There are newer employer reviews for American Express

1 person found this helpful  

Ok place to work if you like the phone.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Travel Counselor in Phoenix, AZ
Former Employee - Travel Counselor in Phoenix, AZ

I worked at American Express

Pros

Great benefits, lots of travel opportunities, shift flexibility. If you don't like your supervisor, chances are you'll have a new one within a few months anyway. Plenty of different opportunities for knowledge growth.

Cons

call after call after call, repetitive work. Opportunities for lateral moves but difficult to get promoted from within unless you've been with the company a long time. Best shifts and vacation go to the employees with the most years of service. Not enough training to help you advance.

Advice to ManagementAdvice

hire from within

Recommends
Approves of CEO

2033 Other Employee Reviews for American Express (View Most Recent)

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at American Express

    Pros

    Very enjoyable group of people. Good direction from management and the business is very interesting. There are many job opportunities here which makes it a good place to have a career.

    Cons

    Can be somewhat political at times. Can take too long to make decisions, as they have to wind their way up the corporate ladder.

    Advice to ManagementAdvice

    Try and streamline the decision-making process.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Great work life balance but strange culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at American Express

    Pros

    Excellent work life balance, short hours if all is business as usual at work, lots of days off and working from home as needed.

    Cons

    Odd culture. Requires you to network constantly. You must rotate jobs frequently and this must be done via networking with other departments. Feels a bit like business school year 3, lots of meetings and powerpoint and not a lot of execution.

    Advice to ManagementAdvice

    Less contractors and consultants, maybe try to do some work in house.

    Approves of CEO
There are newer employer reviews for American Express

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