There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Helpful (1)

American Express Low In Pay High In Benefits

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Acquisition Executive in Phoenix, AZ
Current Employee - Acquisition Executive in Phoenix, AZ
Recommends
Approves of CEO

Pros

Being part of a large corporation provides the employee with a lot of opportunity, but also a lot of competition. Depending on the department, you can get reimbursed for tuition. American Express is very involved in the community and really preaches work life balance. American Express really stands out on a resume. Also the business leaders are very very approachable and I have personally met all of the Senior Leadership or my organization and Ken Chenault.

Cons

The economy has really hits the perks of the job hard. The health care used to be really good and made up for the low salary, but American Express has recently moved to a Health Savings Account and cut the health care benefits drastically to cut costs. They've tried to offset this by giving the employee $500 to use towards health care costs, but it's nothing compared to what it was. The Corporate Card division has a very low salary compared to the competition and the organizational behaviors are more centered on promotion based on who you know and not what you know or what you acheived. Promotions are very political and very nepotistic.

Advice to Management

American Express has created a brand centered on customer loyalty and customer service, but American Express has lost sight of the brand in the last decade or so. It is paramount for the senior leadership to see that the customer comes first and not the stock holder.

Other Employee Reviews for American Express

  1. Good at lower levels.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in New York, NY
    Current Employee - Marketing in New York, NY
    Recommends
    Approves of CEO

    Pros

    Inclusive work environment large company with lots of room to move around

    Cons

    very senior leadership doesn't abide by the blue box values as the rest of the organization does

    Advice to Management

    Generally doing a good job.


  2. Amex

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Excellent. values. Good . people, Work culture

    Cons

    Inflexible. Slow. to. move. old fashioned.

    Advice to Management

    Be flexible. Adapt innovative customer centric features.


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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