There are newer employer reviews for American Family Insurance
There are newer employer reviews for American Family Insurance

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Helpful (1)

Good Company Hard to Move Up

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Madison, WI
Current Employee - Customer Service Representative in Madison, WI
Recommends
Positive Outlook
Approves of CEO

I have been working at American Family Insurance full-time (More than a year)

Pros

• AmFam is a financial strong company • Benefits are good • They are taking a proactive approach to saving money and growing the company. • Overall, they care about their employees • Well diverse company • Headquarters is located in larger city with small town feel • Corporate culture is business casual • Everyone is very friendly • Meetings are civil and everyone is heard • Company is growing • Trying to think outside the box and become a leader in the industry

Cons

• Due to the proactive approach in reducing cost, positions have been eliminated, benefits have been reduced and morale is low. • Middle to lower management needs an overhaul - Too many are complacent in their jobs. • It is a work/life balance and not a life/work balance • Unable to trust your co-workers due the lack of upward mobility – very competitive • Annual increases are below inflation

Advice to Management

Overhaul your middle to lower management positions. Your managers have become complacent and it is bring down the morale of your employees (soldiers – the people that do most of the work and get the least praise)

Other Employee Reviews for American Family Insurance

  1. Helpful (3)

    The express to ultimate stress!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Representative in Saint Louis, MO
    Current Employee - Senior Customer Care Representative in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Family Insurance full-time (More than 5 years)

    Pros

    A job in a tough economy. OK pay. Work from home A chance to win gift cards for performance (to certain stores).

    Cons

    Clickish Constant changes and no consistancy. Good workers are not valued. Constant Lay Offs. Insurance is expensive. Heavy work loads. Work weekends (even Sundays). No room for advancement. Once you are in a position that is where yu will remain. Managers are not qualified. Racist.

    Advice to Management

    Stop promoting based on clicks and pay more attention to hard workers. Stop the Micro Managing.


  2. Helpful (1)

    Great place to work and getting better!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time (More than 3 years)

    Pros

    Flexible work schedules, covered parking, company beginning to realize the need for adaptability in today's world and make appropiate changes, introduction of new products, services and systems coming soon!

    Cons

    Accountability for some employees is non-existent, but that can be the case anywhere you work. Only complaint is that even though mind-set is starting to change, projects still take longer than they should. Also, AmFam is still hesitant to hire other professional companies to assist on projects. Trying to do everything in house leads to the need to change systems, etc. every few years.


There are newer employer reviews for American Family Insurance
There are newer employer reviews for American Family Insurance

See Most Recent

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