American Family Insurance

  www.amfam.com
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257 Employee Reviews (View Most Recent)

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Agent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Insurance Agent  in  Milwaukee, WI
Current Employee - Insurance Agent in Milwaukee, WI

Pros

Excellent training program - income dependent on ability and desire.

Cons

Captive type agent - you have only one source of products

Advice to ManagementAdvice

Downsize executive management - too many directors causing an added expense factor and raising insurance rates higher than they should be. They should put more emphasis on profit on their bonuses rather than new sales.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for American Family Insurance

  1. 4 people found this helpful  

    Great company... if you're an executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Worker  in  Madison, WI
    Former Employee - IT Worker in Madison, WI

    Pros

    Most staff continuously tries hard to exceed expectations, even when those expectations change. The facilities are nice and comfortable.

    Cons

    Poor sales and growth have led to stagnation. This wasn't universally believed or acted upon until the only options available to reduce expenses were the slash-and-burn approach of layoffs. There seems to be a strong disconnect between the agents and executives. People who sell the insurance products are not believed and are increasingly told to sell sell sell... which is difficult when corporate execs set the prices. It's difficult to justify staff layoffs while executives are rewarded with multi-million dollar bonuses.

    Advice to ManagementAdvice

    Don't expect higher productivity out of your staff when what they're experiencing is mainly more fear, added stress, unclear direction, no recognition for results, while watching the executives laugh and enjoy their salary increases and bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good Company Hard to Move Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Madison, WI
    Current Employee - Customer Service Representative in Madison, WI

    Pros

    • AmFam is a financial strong company
    • Benefits are good
    • They are taking a proactive approach to saving money and growing the company.
    • Overall, they care about their employees
    • Well diverse company
    • Headquarters is located in larger city with small town feel
    • Corporate culture is business casual
    • Everyone is very friendly
    • Meetings are civil and everyone is heard
    • Company is growing
    • Trying to think outside the box and become a leader in the industry

    Cons

    • Due to the proactive approach in reducing cost, positions have been eliminated, benefits have been reduced and morale is low.
    • Middle to lower management needs an overhaul - Too many are complacent in their jobs.
    • It is a work/life balance and not a life/work balance
    • Unable to trust your co-workers due the lack of upward mobility – very competitive
    • Annual increases are below inflation

    Advice to ManagementAdvice

    Overhaul your middle to lower management positions. Your managers have become complacent and it is bring down the morale of your employees (soldiers – the people that do most of the work and get the least praise)

    Recommends
    Positive Outlook
    Approves of CEO
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