American Family Insurance

www.amfam.com
There are newer employer reviews for American Family Insurance

 

Agent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Insurance Agent in Milwaukee, WI
Current Employee - Insurance Agent in Milwaukee, WI

I have been working at American Family Insurance full-time (more than 10 years)

Pros

Excellent training program - income dependent on ability and desire.

Cons

Captive type agent - you have only one source of products

Advice to ManagementAdvice

Downsize executive management - too many directors causing an added expense factor and raising insurance rates higher than they should be. They should put more emphasis on profit on their bonuses rather than new sales.

Recommends
Neutral Outlook
No opinion of CEO

312 Other Employee Reviews for American Family Insurance (View Most Recent)

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  1. 4 people found this helpful  

    Great company... if you're an executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Worker in Madison, WI
    Former Employee - IT Worker in Madison, WI

    I worked at American Family Insurance full-time (more than 10 years)

    Pros

    Most staff continuously tries hard to exceed expectations, even when those expectations change. The facilities are nice and comfortable.

    Cons

    Poor sales and growth have led to stagnation. This wasn't universally believed or acted upon until the only options available to reduce expenses were the slash-and-burn approach of layoffs. There seems to be a strong disconnect between the agents and executives. People who sell the insurance products are not believed and are increasingly told to sell sell sell... which is difficult when corporate execs set the prices. It's difficult to justify staff layoffs while executives are rewarded with multi-million dollar bonuses.

    Advice to ManagementAdvice

    Don't expect higher productivity out of your staff when what they're experiencing is mainly more fear, added stress, unclear direction, no recognition for results, while watching the executives laugh and enjoy their salary increases and bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Same old thing, hard to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Minneapolis, MN
    Current Employee - Claims Adjuster in Minneapolis, MN

    I have been working at American Family Insurance full-time (more than 5 years)

    Pros

    Great salary, benefits and, 401K.
    Lots of reorganizations but at least the option is provided to stay and relocate or receive a severance.
    Great experience that is very desirable to another company.

    Cons

    Quality of management isn't consistent across the operating territories.
    Nepotism, short and sweet.
    No refrigerators in this office. This is truly a disservice to employees that want to save money, esp. being here for 30 years.

    Advice to ManagementAdvice

    Leading with compassion doesn't mean you need or should have access or even ask about my personal life.
    The team building exercises, do not build the team, they frustrate employees as they can't get to their work in a timely manner.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for American Family Insurance

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