American Family Insurance

www.amfam.com
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There are newer employer reviews for American Family Insurance

1 person found this helpful  

I/S is going downhill with no solution in sight

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Contractor - Software Consultant in Madison, WI
Former Contractor - Software Consultant in Madison, WI

I worked at American Family Insurance as a contractor (more than a year)

Pros

Work / Life Balance
Compensation and Benefits
Free covered parking lot
A chance to work with pleasant knowledgeable people (if you are lucky)

Cons

An interesting mix of over-regulation and chaos in I/.S. Lack of transparency in decision-making. Lack of competence on all levels aggravated by favoritism.
A chance to work with mean and/or incompetent people (if you are unlucky)

Advice to ManagementAdvice

Advice to Higher Management: Be more direct and honest, open and less hypocritical. Deal with the lack of strategic thinking, incompetence, and favoritism in I/S.

Neutral Outlook
No opinion of CEO

324 Other Employee Reviews for American Family Insurance (View Most Recent)

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  1.  

    Horrible Company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Center Associate Representative in Saint Louis, MO
    Former Employee - Customer Care Center Associate Representative in Saint Louis, MO

    I worked at American Family Insurance full-time (more than a year)

    Pros

    No real pros besides the pay and benefits, but it is an Insurance company afterall.

    Cons

    They do not care about the employees one bit. All they care about is the numbers. Numbers meaning call statistics, amount of referrals to shops they are tied with, managers will not help you, will not answer questions, will not bring your questions to upper management, HR will not listen to you or anything that you bring to them. Upper management and Corporate executives are all about making money and do not care about the employees.

    Advice to ManagementAdvice

    Get with the program and stop basing things off of statistics and things like CRP referrals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Wonderful, Caring Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Policy Sales and Service Representative I in Phoenix, AZ
    Current Employee - Policy Sales and Service Representative I in Phoenix, AZ

    I have been working at American Family Insurance full-time (less than a year)

    Pros

    Flexible shifts, great coworkers, caring management

    Cons

    Not enough amenities in our building. I think we would really benefit from a fitness room and cafeteria where we could purchase lunch.

    Recommends
    Positive Outlook
    Approves of CEO
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