There are newer employer reviews for American Family Insurance

 

Better than most big companies

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at American Family Insurance full-time (more than an year)

Pros

Every other Friday off, 401k match and pension, challenges if you want them, freedom if you don't, "dress for your day" jeans option, mostly very nice people, decent pay, good work environment

Cons

Big company bureacracy, some loafing from long time employees who have never worked elsewhere, decent pay for WI but not enough to keep achievers not wedded to Madison lifestyle, why no gym?

Advice to ManagementAdvice

Concept of "risk" needs updating; "Don't mistake activity with achievement."

Recommends
Positive Outlook
Approves of CEO

276 Other Employee Reviews for American Family Insurance (View Most Recent)

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  1.  

    Agency recruitment and project management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI

    I have been working at American Family Insurance full-time (more than 10 years)

    Pros

    Flexibility in the position. Things keep evolving. Fun.

    Cons

    We could use more resources.

    Advice to ManagementAdvice

    Live what you say.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Politics, lack of direction, dedicated workforce, overpaid execs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI

    I worked at American Family Insurance full-time (more than 10 years)

    Pros

    Flexible work schedules, excellent facility, reasonable benefits, excellent location for HQ, excellent sales force, strong capital position. So long as you stay aligned with the correct executives, working there is highly enjoyable.

    Cons

    There is no clear direction. The mission of the organization is clear, but the communication of how to achieve that mission is lacking. The executive wing are all trying to position themselves for the president's position when Schultz retires in a few years, so each has their own posturing going on which confuses downstream issues. There is no accountability for executives, so there is no downside to them promising everything and dumping it on their subordinates. Projects take forever and resource contention due to failure to reign in scope or do any real prioritization and alignment of organizational function make working there a confusing and frustrating prospect. Those who do try to hold the line on scope are punished. Add to that the constant changes in executive structure and its a wonder that AMFAM isn't shrinking and losing money even faster than it has been. Luckily in 2012 they barely grew and had a sub-par combined ratio by industry standards so naturally the executives paid themselves the largest incentive payment received in recent years. Go them. Rank and file folks saw messaging around expense ratio and the need to be frugal

    Advice to ManagementAdvice

    Figure out what you want to do. Rank the priorities of how to accomplish them and then allocate resources based on that priority list. Give individuals accountability and when they fail to live up to expectations, get rid of them. Pay bonuses based on real targets and connect executive comp to performance accountability. Lastly, figure out how to be a good insurance company rather than trying to figure out how to add something that will be "really cool." Insurance is your business. If you want to improve, innovate around...you know, insurance..

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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