American Fidelity Assurance Company

  www.americanfidelity.com
  www.americanfidelity.com
There are newer employer reviews for American Fidelity Assurance Company

2 people found this helpful  

A change from the ususal insurance positions.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Manager
Current Employee - Account Manager

I have been working at American Fidelity Assurance Company

Pros

Salaried account manager
Company car
Expense account
Some flexibility in scheduling
Bonus paid on sales
Company provided laptop and supplies
Paid time off / holidays

Cons

Hard to make consistent bonus money
Low starting salary without subsantial bonus throughout the year
Have recently taken away a consistency bonus that allowed for a more consistent earning throughout the year. The bonus was based on business on the books. Now there is nothing to entice a Account rep to keep business on the books more than a year.
Business from one rep is given to new reps as they are hired. No compensation for original rep.

Advice to ManagementAdvice

Distribute wealth evenly. There needs to be a better focus on developing new accounts. Only a few employees companywide working to develope new accounts.

Recommends
Approves of CEO

36 Other Employee Reviews for American Fidelity Assurance Company (View Most Recent)

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  1. 3 people found this helpful  

    American Fidelity needs to rethink its strategy going forward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at American Fidelity Assurance Company

    Pros

    Company Car - brand new ford fusion with most of the bells and whistles.
    Expense account
    Laptop with withless card
    Cell phone reimbursement
    Salary plus commission
    Sales conventions

    Cons

    Work-Life balance - You are required to travel as necessary. It used to be that just the people who wanted the opportunity to make extra money would travel to better accounts. But now, things have changed. If there is an enrollment that isn't going very well, the manager of that account can have her resources used in a better account and then require other reps to travel to her account to work. If the rep cannot make the trip, the manager puts immediate pressure on that employee until he or she gives in or could possibly lose their job.
    Equality - If the manager isn't your best friend, then expect to fail. This company has so many political issues which prevent it from being a great company. Management doesn't play fair. If you have been in the company for many years and developed your accounts, you will be asked to share and get nothing in return. Not only that, if you are brand new, you get placed in the crappy account and struggle to find a place to work throughout the year. Of course, you can travel to different enrollments, but when I say travel, I mean drive anywhere from 1-6 hours. But, if the distant enrollment was any good, you would not be invited because only the top reps would have access.
    Audits - Within the last 5 years, AFA decided to get into the business of performing dependent verification audits which entailed meeting with every employee of the school district and forcing them bring in official documents to prove their dependents are in fact eligible. These were a serious pain in the rear. AFA began to bend over backwards for these opportunities which resulted in AFA reps working from 7:30-5:30 and meeting with 20-30 employees per day, filling out tons of paperwork which took about 10 minutes to explain and fill out before the sales pitch even began. The audits have caused so much grief for the reps working there. Yes, it is an opportunity to sell a lot, but it really puts wear and tear on the reps.
    Recessionary hiring - When the recession first started, AFA began to hire even more reps. Not only that, as the economy began chopping away at school employees, AFA held its ground to continue hiring and growing at 10% per year. Well, this was a big mistake because in 2010, most of the reps did not make their quota, get promotions, raises. In 2010, probation was the a common discussion and grounds of termination were in everyday discussions.

    Advice to ManagementAdvice

    Limit the amount work for the reps in the audits. Rotate reps in and out of audits to keep them fresh.
    Fix the work-life balance issue. Hire people in areas which you want them to work. If you secure a large audit, recruit people to travel to that area. Offer them incentives for traveling other than 'the opportunity to make money.' It's not fair to the employees.
    Don't let state managers hand pick an 'elite team' to give preferential treatment to. Don't let the state manager set rules to an 'elite team' one year and change them the following year to ensure the previous elite team does not need to rotate.
    When thinking about hiring new employees vs letting go current workers, think about how much it's going to cost to find, hire, and train a new employee vs bending the quota rules during the recession to keep current employees. The system was so bureaucratic which allowed for very little wiggle room and caused several veteran reps to be terminated. It doesn't help the moral at all.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at American Fidelity Assurance Company

    Pros

    One of Fortune 100's Great Places to Work
    On-site fitness center
    On-site clinic
    On-site cafeteria
    Management treats you with respect
    Mulitple company-wide parties per year
    All Colleague Bonus

    Cons

    Pay is average
    Chance of being promoted isn't very high
    Takes a long time to be promoted
    Location of the buildings

    Advice to ManagementAdvice

    Overall, this is a great place to work. I do think that people are in positions just because they have worked for the company for so long, even though they may not be deserving of the position.

    Recommends
    Approves of CEO
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