Glassdoor is your free inside look at American Girl reviews and ratings — including employee satisfaction and approval rating for American Girl CEO Ellen L. Brothers. All reviews posted anonymously by American Girl employees.
Former Employee – worked at American Girl part-time for less than a year
Pros – I was an Order Processor, and received great training, both on product, phone practice, and the computer system. The customers tend to be very kind, and enjoyable to work with. There are great little perks, but the best is the people you work with. Within 3 months I had three reviews - better than many companies, so I knew how I was doing.
Cons – Black Friday and Cyber Monday are awful. People get very frustrated with the limited supplies of sale items and take it out on the person on the phone. It is not a job for everyone, you have to think on your feet and not get frustrated.
Yes, I would recommend this company to a friend
2012-08-15 12:26 PDT
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