American Girl

  www.americangirl.com
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74 Employee Reviews (View Most Recent)

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Retail Heaven

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Overland Park, KS
Current Employee - Sales Associate in Overland Park, KS

Pros

Great place to work retail. Friendly staff and management, customers are generally positive, and excellent incentive programs. American Girl is part of Mattel and so has a good corporate structure as well. All staff are encouraged to "make magic" for the customer meaning you are empowered and encouraged to make the customer happy without having to go through a lot of hoops.

Cons

Part-time staff will rarely receive more than 22 hours in a week and there are a very limited number of benefited positions. Because it is a store whose main clients are 9-year-old girls, there can be a bit of "goody-two-shoes" about the place--strict dress code, language, etc.

Advice to ManagementAdvice

Keep up what you're doing! It's a great place. Don't sweat the small stuff as that is what drives staff crazy.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for American Girl

  1.  

    You need thick skin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Dallas, TX
    Former Employee - Server in Dallas, TX

    Pros

    Amazing management (they actually care), made life long friends, discounts on meals, free drinks, flexibility

    Cons

    Pay (2.13 + tips) - pretty slow on weekdays, but the holidays and weekend will make up for it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Best company to work for as a seasonal employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Order Processing  in  Wilmot, WI
    Current Employee - Order Processing in Wilmot, WI

    Pros

    Great training so you feel totally prepared...Ability to trade and adjust shift to your life and needs.....Excellent work environment with great supervisors......Just can't say enough....even gave us a wonderful large box of products for Christmas and a fantastic savings on all Mattel products

    Cons

    Early shifts at 6 a.m.and late until midnight

    Recommends
    Positive Outlook
    Approves of CEO
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