American Girl

  www.americangirl.com
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72 Employee Reviews (View Most Recent)

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Retail Heaven

Sales Associate (Current Employee) Overland Park, KS

ProsGreat place to work retail. Friendly staff and management, customers are generally positive, and excellent incentive programs. American Girl is part of Mattel and so has a good corporate structure as well. All staff are encouraged to "make magic" for the customer meaning you are empowered and encouraged to make the customer happy without having to go through a lot of hoops.

ConsPart-time staff will rarely receive more than 22 hours in a week and there are a very limited number of benefited positions. Because it is a store whose main clients are 9-year-old girls, there can be a bit of "goody-two-shoes" about the place--strict dress code, language, etc.

Advice to Senior ManagementKeep up what you're doing! It's a great place. Don't sweat the small stuff as that is what drives staff crazy.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    You need thick skin

    Server (Former Employee) Dallas, TX

    I worked at American Girl part-time for less than a year

    Pros: Amazing management (they actually care), made life long friends, discounts… Cons: Pay (2.13 + tips) - pretty slow on weekdays, but… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Best company to work for as a seasonal employee

    Order Processing (Current Employee) Wilmot, WI

    I have been working at American Girl full-time for less than a year

    Pros: Great training so you feel totally prepared...Ability to trade and adjust shift to your life and needs.....Excellent work environment with great… Cons: Early shifts at 6 a.m.and late until midnight Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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