American Girl

  www.americangirl.com
  www.americangirl.com
There are newer employer reviews for American Girl

1 person found this helpful  

Little Room for Growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Chicago, IL
Former Employee - Sales Associate in Chicago, IL

I worked at American Girl part-time (more than 5 years)

Pros

* Typically willing to work with your schedule if you're a student or have other activities.
* Enjoyable work location in the heart of the Magnificent Mile in Chicago.
* Fun to participate in marketing events, excursions and celebrity visits.
* Amazing staff and co-workers.
* Decent Benefits (if you're fortunate enough to have a benefitted position).
* An average day of work is relatively simple; the dolls practically sell themselves.
*

Cons

* Very little room for growth; company has a tendency to hire from outside and force associates to wait years before offering a promotion.
* The work environment over the years has become very much "management versus employees" and issues are resolved passive aggressively.
* Extremely hierarchical work culture:
(Management > Leads > 37.5 Associates > 30 Associates > P/T Under Associates > Seasonal Associates)
* Does not encourage associates to seek income elsewhere, despite few full-time positions available; HR will not write letters of recommendation.
* Little work/life balance with retail hours and fluctuating schedules.
* Often understaffed to increase profit, which has lead to overworked employees and depleted morale.
* Work atmosphere is increasingly "Office Space" corporate culture.

Advice to ManagementAdvice

Be more helpful to employees during peak hours and speak to them with dignity.

Doesn't Recommend
Negative Outlook
No opinion of CEO

87 Other Employee Reviews for American Girl (View Most Recent)

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  1.  

    Part time customer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Girl

    Pros

    very people oriented and great product

    Cons

    not a set schedule for work

  2.  

    American Girl is a very magical, fun and easy place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Agent in Denver, CO
    Current Employee - Loss Prevention Agent in Denver, CO

    I have been working at American Girl part-time (less than an year)

    Pros

    The environment of the entire store is wonderful. If you like kids then you will like this job. Hourly pay is more than many other retail stores, and the hours of availability are easy to work with and they are very flexible. The lead teams are also very friendly and caring.

    Cons

    Now if you dont like children, during the holiday season the kids running around and the crowds can be dificult. Your weekends must be available. The growth in this company seems hard and not really likely to happen.

    Recommends
    Positive Outlook
There are newer employer reviews for American Girl

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